USA
Multiplex required an integrated workplace management system (IWMS) to manage the service desk and hard FM service delivery at the new, £335 million state-of-the art Peterborough Hospital.
Objectives included centralization of reactive and planned maintenance requests to support optimum service delivery in line with public-private partnership (P3) contractual parameters. Service Works Global’s software has delivered visibility of performance and comprehensive, automated P3 concession management.
