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IWMS P3 software support - Service Works Global

We are committed to delivering outstanding levels of service to all of our clients. Our Customer Support team forms a vital part of this relationship and is readily available via telephone and email to resolve your queries. All clients have access to our online, secure Client Portal which provides a wealth of information to help you make the most of QFM or P3rform software.

  • Comprehensive progress reporting for every case logged
  • Defined escalations procedure covered by a comprehensive service level agreement
  • Monthly statistical job reporting
  • Optional out-of-hours, remote and on-site support available
  • Online Client Portal provides access to a comprehensive knowledge base, FAQ library and real-time support case logging and management

If you are an existing Service Works’ client and wish to log a software support request, please visit the Client Portal here.

If you do not currently have access to the Client Portal, and would like to create an account, please contact us.

 

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Preventative vs Predictive Maintenance

What is preventative maintenance compared to predictive maintenance, and which plan should you be using?

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July 2020

Service Works Global Extends Market Share With Addition of Excitech’s CAFM Business

Excitech, an Addnode Group company and the UK leader in technology and services for the construction and manufacturing sectors, today announced it will be transferring its CAFM business unit to Service Works Global.

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SWG celebrates ISO 9001 and 27001 certifications
July 2020

Service Works Global Awarded ISO Accolade for Quality and Information Security

Service Works Global has again been awarded ISO certifications 9001 for quality management, and 27001 for information security management.

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