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IWMS P3 software support - Service Works Global

We are committed to delivering outstanding levels of service to all of our clients. Our Customer Support team forms a vital part of this relationship and is readily available via telephone and email to resolve your queries. All clients have access to our online, secure Client Portal which provides a wealth of information to help you make the most of QFM or P3rform software.

  • Comprehensive progress reporting for every case logged
  • Defined escalations procedure covered by a comprehensive service level agreement
  • Monthly statistical job reporting
  • Optional out-of-hours, remote and on-site support available
  • Online Client Portal provides access to a comprehensive knowledge base, FAQ library and real-time support case logging and management

If you are an existing Service Works’ client and wish to log a software support request, please visit the Client Portal here.

If you do not currently have access to the Client Portal, and would like to create an account, please contact us.

 

Auditing in FM using an IWMS app
November 2018

More Haste, Less Speed – The Race for Quality in FM

The demand for speed in FM shouldn’t be at the expense of quality – how mobile audits through an IWMS app can monitor service standards quickly and easily.

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Integrated paymechs in p3 contracts - SWG in the press
January 2019

Increasing Performance Through Integrated Payment Mechanisms

SWG talks to FM magazine: how using integrated payment mechanisms can improve operational performance in P3 contracts.

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December 2018

Service Works Global Announces Further Expansion in FM and P3 Arena

Service Works Global (SWG) announces merger with the FM division of its Scandinavian sister company, Symetri.

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