Enquire Search
IWMS P3 software support - Service Works Global

We are committed to delivering outstanding levels of service to all of our clients. Our Customer Support team forms a vital part of this relationship and is readily available via telephone and email to resolve your queries. All clients have access to our online, secure Client Portal which provides a wealth of information to help you make the most of QFM or P3rform software.

  • Comprehensive progress reporting for every case logged
  • Defined escalations procedure covered by a comprehensive service level agreement
  • Monthly statistical job reporting
  • Optional out-of-hours, remote and on-site support available
  • Online Client Portal provides access to a comprehensive knowledge base, FAQ library and real-time support case logging and management

If you are an existing Service Works’ client and wish to log a software support request, please visit the Client Portal here.

If you do not currently have access to the Client Portal, and would like to create an account, please contact us.

 

Benefits of BIM for FM - service works global
April 2021

Top 5 Benefits of BIM in FM

Why is BIM growing in facility management? Read our top five benefits of BIM for FM teams.

Read more
May 2021

Mighty FM and P3 Performance Management with QFM

How service provider Mitie is using SWG’s QFM software to manage FM across 32 education and healthcare P3 contracts.

Read more
BIM in FM across the world
April 2021

Why Should You Be Digitizing Your Site? New Webinar Series

Join our free webinar series to learn how any building can be digitized – whether it be housing, office, retail unit, hospital or stadium – and see the benefits to FM.

Read more