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We are committed to delivering outstanding levels of service to all of our clients. Our Customer Support team forms a vital part of this relationship and they are readily available via telephone and e-mail to resolve your queries. All clients have access to our Client Portal which provides a wealth of information to help you make the most of QFM or P3rform software.

  • Comprehensive progress reporting for every case logged
  • Defined escalations procedure covered by a comprehensive service level agreement
  • Monthly statistical job reporting
  • Optional out-of-hours, remote and on-site support available
  • Client Portal provides access to a comprehensive Knowledge Base, FAQ library and real-time support reporting

If you are an existing Service Works’ client and wish to log a software support request, please log into the Client Portal here. Alternatively, please contact Service Works support team.

Benefits of BIM for FM - service works global
April 2021

Top 5 Benefits of BIM in FM

Why is BIM growing in facility management? Read our top five benefits of BIM for FM teams.

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BIM in FM across the world
April 2021

Why Should You Be Digitizing Your Site? New Webinar Series

Join our free webinar series to learn how any building can be digitized – whether it be housing, office, retail unit, hospital or stadium – and see the benefits to FM.

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Service Works discusses how future CAFM systems will benefit facilities managers
October 2014

Mindful of the Future

Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.

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