As businesses and their clients become increasingly technologically astute, understanding how self-service technology can be leveraged as a tool to streamline facilities management, reduce expenditure and improve customer satisfaction is essential.
By empowering staff to log maintenance requests, book meeting rooms and manage office space, 24/7 via the web, the need to go via a manned help desk is circumvented. QFM Software’s self-service solution enables engineers to receive, update and complete tasks on the move using a mobile FM solution.
This guide outlines the significant operational benefits that QFM self-service technology delivers , including enabling a more proactive FM helpdesk, improving service delivery and delivering enterprise-wide 24/7 visibility of FM performance. Offering best-practice advice for planning and implementing QFM self-service, this white paper provides comprehensive guidance for both service provider and end-user organisations.
For your complimentary copy of the guide, please complete the form below.