We speak to Facilitate magazine about how FM can play a valuable support role to marketing and IT when creating a virtual model of facilities.
Speaking in the Connected Management theatre, SWG will be sharing expert insight into how FMs can optimise intelligent buildings using FM software and integration: making them more economical for owners as well as more functional and safer for occupiers.
SWG’s latest newsletter highlights our focus on cyber security, ISO certification renewal and upcoming presentation at the Smart Buildings Show.
We recently spoke to the journal PFM on the subject of how FMs must prove that the technology used to run their facilities is working to provide the best outcomes.
Corporate real estate leaders can use insights from this IWMS market guide for capital project, space, building, sustainability and real estate portfolio management.
SWG celebrates renewing ISO 9001 (quality management) and ISO 27001 (Information security management) certifications, as well as its Microsoft Gold Partner status.
Gary Watkins, CEO at Service Works Global (SWG), explores how technology can help with space and workplace management in Tomorrow’s FM.
SWG CEO Gary Watkins discusses with iFM some of the factors that must be considered before implementing new FM software.
SWG’s latest newsletter highlights our return to in-person events, new industry collaborations and complimentary FM and BIM resources.
Different software has different strengths, so it’s important to find the one that meets your unique organisational requirements. Download this short guide for advice on the process.
SWG Canada’s General Manager Kelly Widger discusses using BIM to improve transparency in the building lifecycle with magazine CFM&D.
The much-anticipated Facilities Show returns to London’s ExCel Arena this May, finally welcoming back industry professionals for the largest facilities management exhibition in the UK.
SWG’s QFM software has been recognised by Verdantix as the market leader for maintenance and asset management functionality.
New FM resources for April: QFM software updates, case studies, webinars, events and articles.
Join us, the IWFM, and a panel of FM experts for a complimentary webinar exploring new industry and technology trends, as well as tips for selecting and implementing a new CAFM system.
Analysis of SWG’s FM Tech Survey 2022 in partnership with FMJ. Read about the top trends including space management, sustainability and visualisation.
SWG’s CEO Gary Watkins speaks to Maintenance and Engineering magazine about how CAFM is helping organisations improve their energy management.
Read how prestigious UK day and boarding school is using QFM software to improve compliance, reduce costs and manage work more effectively.
How technologies such as BIM and digital twins can provide an all-important factual grounding for workplace change strategies.
Where a normal tender process can take months, G-Cloud can cut the process down to weeks or even days. For CAFM, find SWG under Lot 2: Cloud Software.
With the holidays fast approaching, read our final update for the year on our achievements in 2021.
Service Works Global (SWG) launches the FM Industry Survey 2021 with the leading FM journal Facilities Management Journal (FMJ), to assess how industry professionals are using technology in their role.
SWG discusses how the the Building Safety Bill will affect FM and property managers, and explains how a golden thread can be created.
SWG releases new guidance to help universities meet the challenge of managing that backlog to ensure a safe, vibrant, and welcoming environment for their students, and staying ahead of rival institutions.
This year’s QFM User Group takes place on Wednesday 3rd of November, read on for more details and agenda.
We’re pleased to share an update on how Service Works Global is working to help facilities management professionals across the world.
Despite a challenging year for so many, Service Works Global has again achieved ISO certification for exceptional information security (ISO 27001) and quality management (ISO 9001).
‘Building Lifecycle for FM: Maximising Your Building’s Potential in the Operational Phase’ is the latest eBook from SWG and includes articles from industry experts.
This guide provides tips on what to consider before CAFM purchase and the steps involved in getting a new system successfully up and running.
We’re pleased to share an update on how Service Works Global is working to help facilities management professionals across the world.
Service Works Global (SWG) is excited to engage with organisations and industry leaders via our online profile and during our speaker events at Facilities Show Connect 2021.
SWG has published a new guide looking at the challenges that aged care FM teams face and how a CMMS like QFM software makes it easier to respond to them.
Read how NOC is using QFM CAFM software to manage assets, maintenance and bookings, as well as helping maintain ISO compliance.
How service provider Mitie is using SWG’s QFM software to manage FM across 32 education and healthcare PPP contracts.
How QFM is supporting innovation and expansion at this modern, forward thinking university.
Service Works Global and Symetri (both part of the Addnode Group) join the UK BIM Alliance as Platinum + patrons.
Based on the questions we’re asked most often, the Guide covers an overview of asset management, building information modelling (BIM), sensors and the Internet of Things (IoT).
How Southern Health NHS Foundation Trust chose QFM CAFM software to help ensure the ongoing provision of high-quality health services.
SWG’s Samantha Fuller talks to Facility Perspectives magazine about BIM’s growing importance and adoption in FM.
COVID-19 and cheerless news stole the headlines of 2020, so we’d like to look back on the year and celebrate some of the achievements within the SWG family.
Is digitisation the way forward? The industry is moving towards reliance on digital information – join our webinars to learn how you can digitise your buildings.
SWG has released a new white paper investigating the internal and external factors affecting FM, including those which have been accelerated by the COVID-19 pandemic
The results of this year’s FM Tech survey have been insightful, particularly in showing the similarities and differences in FM across the world.
Excitech, an Addnode Group company and the UK leader in technology and services for the construction and manufacturing sectors, today announced it will be transferring its CAFM business unit to Service Works Global.
Service Works Global has again been awarded ISO certifications 9001 for quality management, and 27001 for information security management.
SWG announces launch of three new software applications specifically to help organisations smoothly plan and manage a return to work in compliance with new COVID-19 health and safety requirements.
Service Works Global launches the FM Tech Survey 2020 in partnership with leading journals to assess the landscape of the rapidly evolving industry.
Read how BNP Paribas Real Estate, Europe’s leading property manager uses QFM CAFM software to manage the performance of its 600 UK properties.
Service Works hosts annual User Group at Tottenham Hotspur Stadium to give clients an insight into new QFM updates and releases.
SWG has authored a new white paper that will help facilities managers understand if BIM is right for their organisation, and how to undertake the process.
Gary Watkins, CEO of SWG, provides an update on building information modelling (BIM) and looks at the new technology that’s making it easier for FMs to use.
Service Works Global announces the return of its successful webinar sessions to discuss the benefits that BIM (building information modelling) brings to FM and how BIM works in practice with live demonstrations.
SWG has once again been awarded ISO accreditation for its information security and quality management, proving the company’s continued strength and reliability in its software, services and operations.
Service Works Global (SWG) has been named as a supplier on the Crown Commercial Service (CCS) G-Cloud 11 framework under Lot 2: Cloud services.
SWG has published a new white paper to help FMs in healthcare organisations choose the right software and technology to improve operational efficiency, manage assets and save costs.
Service Works Global debuted its new virtual reality (VR) BIM tool at Facilities Show, which allows visitors to ‘walk though’ a building using a VR headset.
Service Works has introduced its new BIM e-Book which discusses the present and future roles of BIM for FM.
G4S Corrections Services has successfully adopted SWG’s QFM Software to manage all FM services; ensuring a high standard of care for its prisoners.
Supported by SWG, a unique artwork auction and an exclusive London Bee Garden Party is supported by a host of celebrities and artists in aid of international charity, Bees for Development.
How Pymble Ladies’ College is using our QFM mobile app to improve operations at its 55-acre site.
Featured in FM Magazine, SWG discuss why FM is not just an ‘operational expense’, and why board executives must recognise the value the FM profession brings.
Aged care facilities are in danger of failing our elderly at a time when more of the population than ever is greying – how can CAFM help?
How Plenary Schools is managing 10 new schools across Queensland using Service Works’ software, improving reporting, transparency and usability.
Service Works Global (SWG) announces merger with the FM division of its Scandinavian sister company, Symetri.
QFM’s new features have been developed to streamline visitor bookings and support asset management processes.
Two new case studies looking at how SWG clients use P3rform to manage their PPP O&M projects are now available online.
A UK-wide FM survey reports on the industry’s view of technology and how they are using CAFM, robotics, AI and AR in their workplace.
The latest version of QFM includes a range of new features to streamline facilities operations.
International technology provider, Service Works Global (SWG) will be exhibiting at Facilities Show 2018 on stand P750.
SWG has announced the release of pioneering new software functionality to improve the reliability, safety and cost of infrastructure networks.
This year’s QFM User Group takes place on Thursday 22nd March in central London, read on for more details and agenda.
Service Works Group has today announced an evolution of its brand in the UK and Europe, to become Service Works Global (SWG).
Your responses to this survey will help to provide analysis and insight into the use of technology within the FM industry, so your input is vital.
Service Works Group (SWG) takes a look at the technology trends and advances facilities managers can expect in 2018 and beyond.
SWG has published a new white paper to assist FMs looking to make the transition to using sensors in their facilities.
The value of BIM to facilities management is becoming more widely understood – SWG’s CEO discusses BIM with FMJ.
Leading FM specialist, Anabas, has contracted with SWG to implement a fully integrated suite of web-based management software tools, providing unparalleled control and monitoring of its facilities and operations.
Hosted by BIFM and Service Works Group, this webinar will explain the essentials for planning, selecting and implementing a new FM software application.
The BIFM has published a revised Good Practice Guide to Selecting FM Software, in partnership with software specialist, Service Works Group.
With over 1,000 client sites across the globe, SWG will continue to design, develop and support QFM and P3rform, its market leading Facilities Management and PPP performance software applications, across the globe.
Watch a video of Service Works Group at Facilities Show 2017 and catch up on the latest FM technology trends.
Service Works Group will be exhibiting again this year on stand R700, showcasing QFM software, our marketing leading CAFM application.
Service Works Group has been named as a top innovator by independent research and consultancy firm, Verdantix, in its new report “Smart Innovators: Integrated Workplace Management Systems”.
Service Works Group has announced the appointment of new board member, Richard Newell, as Group Chief Information Officer.
Service Works Global is proud to be sponsoring the Digital Technology sessions at the FMA’s National Summit in Sydney – ‘Supporting Digital Transformation in FM’
Service Works Group is proud to announce that is has become a supporting organisation for the Stoddart Review, which was established to bring together the thoughts of business leaders and world-leading thinkers in the provision of high performing workplaces.
“Kyle’s diverse technical expertise and his holistic viewpoint make him the ideal candidate to head our Canadian operation; we are confident of the future of the business under his remit.”
Service Works predicts ten technology trends that facilities managers can expect to plan for in 2017, including mobile, IoT and wearables for FMs.
Service Works Group (SWG), international P3 performance delivery and facilities management software provider, has announced the opening of its new offices in Sydney.
Service Works has been awarded ISO 9001 and ISO 27001 certifications for its commitment to excellence in quality management systems and information security management.
Transform your estates management with proven examples of best practice from healthcare trusts and hospitals across the world – book now for this event in London.
Case study: how QFM software helped to provide seamless delivery of services at the Pan Am Games, resulting in Olympic standard facilities management.
Service Works’ Director Mark Kirkham speaks to PFM at the Facilities Show about how FM technology such as Self-Service and QFM Mobile can help meet the growing demands of the FM sector.
Clients from across Australia both gathered in Melbourne and dialled in for Service Works’ QFM User Group on Friday 8th April. Read an overview of the meeting and request more information.
Technology in facilities management- how will 2016 compare to previous years? See our current insight and take our new FM Software Survey to be in with a chance of winning £500 in vouchers.
A new survey by leading FM news service, i-FM, and Service Works Group aims to provide insight into FM software usage across the UK.
Top Five Reasons to Implement a CAFM (Computer Aided Facilities Management) system, including short term benefits and long term ROI.
Following an industry survey looking at FM Trends for 2016, Service Works has produced an infographic to analyse the results.
Service Works Group has released a new white paper to help FMs embrace the technology by providing an overview of BIM in relation to FM.
As published in the November issue of Facility Management magazine, this article explains how QFM Software from Service Works Group has enabled the Parliament of New South Wales to streamline maintenance job-logging processes, create efficiencies and ensure complete FM auditability.
At one of the UK’s biggest FM webinars this year, jointly hosted by FM software provider Service Works Group and the Facilities Show, a panel of leading lights from the FM profession explored what the future holds for the FM industry in 2016 and beyond.
In a series of short videos, Andrew Wilkinson, Strategy and Marketing Director of Sodexo and Mark Kirkham, Director of Service Works briefly address some of the issues that will affect Facilities Management in 2016.
A webinar to explore what the future holds for the FM industry in 2016 and beyond, jointly hosted by Service Works Group and Facilities Show, will take place at 11am on Wednesday, 25th November 2015.
One of Scotland’s largest universities, has selected Service Works Group’s QFM facilities management software, and is using latest technology to give the maintenance team and end-users increased control and visibility of maintenance tasks at the facility.
Service Works Group (SWG) has released its top 10 predictions in FM technology trends for 2016 and what these mean for facilities managers to remain competitive and relevant as the industry adapts to meet changes in standards and growing demands.
In this article, Service Works explain why it is increasingly important to reduce reliance on Excel spreadsheets and move towards more reliable software.
In this feature FMJ asks Service Works whether a truly complete mobile solution is feasible in the near future, and whether this could herald the end of the office
A recent survey conducted by Service Works Group and the Facilities Show reveals the need to cut through the jargon to reveal the benefits of FM software.
In this short video, Mark Kirkham, Director of Service Works, discusses the company’s latest innovations at the Facilities Show 2015.
A panel of technology experts at this year’s Facilities Show considered how technology will continue to improve the way our workplaces work.
This article examines how QFM Software from Service Works Group has played a vital role in enhancing service delivery at ACS International Schools in London.
Join the UK’s leading FM technology companies at the Facilities Show to discuss the future of FM software and how it can give your organisation competitive advantage.
Service Works will be demonstrating the latest self-service and mobile enhancements to its flagship facilities, estates and workplace management software, QFM, at the Facilities Show.
Published by the BIFM in collaboration with Service Works, the guide provides information about the critical issues involved in selecting and implementing a software solution for FM and looks at key technology trends that may influence the decision-making processes.
From leadership and management to technical and compliance knowledge, the key role of the facilities manager in education is the topic of the BIFM Education Special Interest Group event on Wednesday 15 April.
Service Works takes part in an article by FMJ (Facilities Management Journal), asking what industry experts think the workplace of twenty years will look like, and what role CAFM will play.
A new guide from Service Works aids Facilities Managers in selecting an FM software tool and preparing a comprehensive and compelling business case.
Service Works Group (SWG) has won a contract to provide its award-winning FM software solution, QFM to South Essex College of Further and Higher Education.
The Facilities Show, in collaboration with international FM software provider Service Works Group, is conducting the latest UK FM Software Survey which aims to provide the most complete and thought-provoking picture of how technology is impacting the profession.
This article examines how Edith Cowan University manages the renewal and expansion of its estate. The University recognises the importance of maintaining its facilities in order to remain at the forefront of academic and research excellence. It uses QFM Software to manage its buildings and services and the product’s inbuilt reporting to identify trends and drive strategy.
This article, based on Service Works’ white paper ‘Performance Excellence in Maintenance Management’, looks at the importance of demonstrating good performance and the measures that maintenance teams can implement to improve operational output.
Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.
A recent poll by Service Works revealed that the numerous acronyms used to describe FM software are causing confusion. A variety of different terms, including CAFM, CMMS, IWMS and MMS are used, but many believe that they all offer broadly similar functionality.
A case study of Monarch Aircraft Engineering’s aircraft hangar in Birmingham, the maintenance of which is managed using QFM software from Service Works. To view this article as a PDF click here. July 2014 Taking to the Skies Birmingham Airport has ambition, the most prominent symbol of which is Monarch Aircraft Engineering’s (MAEL) massive aircraft […]
In this PFM cover story, FM industry experts discuss the importance of Building Information Modelling (BIM) and the importance of generating awareness.
Mark Kirkham, Director of Service Works and FM industry experts discuss the benefits, limitations and future of mobile devices for facilities managers.
Service Works’ CEO, Gary Watkins, discusses how self-service technology is revolutionising customer service in the FM industry, the benefits it offers and how to market self-service to ensure effective adoption.
FM software expert Service Works Group’s managing director Gary Watkins explains how facilities professionals can work more effectively and efficiently using mobile technology in this edition of FMJ.
Gary Watkins, CEO of Service Works, explores how the revolution of mobile technology benefits the FM industry by allowing FMs to work flexibly and remotely; reducing costs, improving productivity and service levels.
Gary Watkins, Service Works’ CEO explains how FM data enables informed decisions in this article discussing how important FM data is in strategic property decisions.
Exploring The BIFM Good Practice Guide to Selecting FM Software, written by Annie Gales, Director of Service Works, this article in FMJ explains how to choose software, prepare an effective business case and implement IWMS technology.
Mark Kirkham, Director of Service Works, and other leading industry experts discuss the importance of benchmarking to compare and improve FM operations, provide advice for undertaking accurate benchmarking and address the challenges involved.
Gary Watkins, CEO of Service Works discusses the importance and benefits of having a comprehensive asset management strategy.