UK
5th December 2018
Service Works Global Announces Further Expansion in FM and PPP Arena
Service Works Global (SWG) announces merger with the FM division of its Scandinavian sister company, Symetri.
28th September 2018
Latest QFM Release
QFM’s new features have been developed to streamline visitor bookings and support asset management processes.
21st September 2018
New PPP Case Studies – Single LEAP and Eastern Goldfields Regional Prison
Two new case studies looking at how SWG clients use P3rform to manage their PPP O&M projects are now available online.
12th September 2018
New Research Released: UK FM Software Survey 2018
A UK-wide FM survey reports on the industry’s view of technology and how they are using CAFM, robotics, AI and AR in their workplace.
30th August 2018
Latest QFM Release
The latest version of QFM includes a range of new features to streamline facilities operations.
25th May 2018
SWG to Showcase the Latest in FM and Workplace Technology at the Facilities Show
International technology provider, Service Works Global (SWG) will be exhibiting at Facilities Show 2018 on stand P750.
25th May 2018
SWG Solves the Challenges of Complex Linear Assets with New Release
SWG has announced the release of pioneering new software functionality to improve the reliability, safety and cost of infrastructure networks.
19th March 2018
QFM User Group
This year’s QFM User Group takes place on Thursday 22nd March in central London, read on for more details and agenda.
5th March 2018
Service Works Group Becomes Global
Service Works Group has today announced an evolution of its brand in the UK and Europe, to become Service Works Global (SWG).
25th January 2018
How is Technology Affecting FM? SWG and FMJ Launch New Survey
Your responses to this survey will help to provide analysis and insight into the use of technology within the FM industry, so your input is vital.
29th November 2017
Top Tech Trends for FM – 2018
Service Works Group (SWG) takes a look at the technology trends and advances facilities managers can expect in 2018 and beyond.
28th November 2017
A Quick Guide to Sensors – New White Paper
SWG has published a new white paper to assist FMs looking to make the transition to using sensors in their facilities.
20th November 2017
Forward With BIM
The value of BIM to facilities management is becoming more widely understood – SWG’s CEO discusses BIM with FMJ.
9th November 2017
Corporate Office FM Specialist, Anabas, Selects QFM Software
Leading FM specialist, Anabas, has contracted with SWG to implement a fully integrated suite of web-based management software tools, providing unparalleled control and monitoring of its facilities and operations.
8th November 2017
Webinar – Selecting FM Software – BIFM & SWG
Hosted by BIFM and Service Works Group, this webinar will explain the essentials for planning, selecting and implementing a new FM software application.
6th November 2017
BIFM Partners With SWG to Launch Good Practice Guide
The BIFM has published a revised Good Practice Guide to Selecting FM Software, in partnership with software specialist, Service Works Group.
1st August 2017
Addnode Group Acquires Service Works Group
With over 1,000 client sites across the globe, SWG will continue to design, develop and support QFM and P3rform, its market leading Facilities Management and PPP performance software applications, across the globe.
11th July 2017
Mobile, Automation and AI at Facilities Show 2017
Watch a video of Service Works Group at Facilities Show 2017 and catch up on the latest FM technology trends.
9th May 2017
Stay Updated With the Latest FM Technology Trends by Visiting SWG at Facilities Show 2017
Service Works Group will be exhibiting again this year on stand R700, showcasing QFM software, our marketing leading CAFM application.
18th April 2017
Verdantix Names Service Works as a Smart IWMS Innovator
Service Works Group has been named as a top innovator by independent research and consultancy firm, Verdantix, in its new report “Smart Innovators: Integrated Workplace Management Systems”.
16th February 2017
Service Works Welcomes New Group CIO to Board
Service Works Group has announced the appointment of new board member, Richard Newell, as Group Chief Information Officer.
8th February 2017
SWG Supporting Digital Transformation in FM
Service Works Global is proud to be sponsoring the Digital Technology sessions at the FMA’s National Summit in Sydney – ‘Supporting Digital Transformation in FM’
20th December 2016
Service Works Group Supports The Stoddart Review
Service Works Group is proud to announce that is has become a supporting organisation for the Stoddart Review, which was established to bring together the thoughts of business leaders and world-leading thinkers in the provision of high performing workplaces.
28th October 2016
Service Works Global Appoints New General Manager
“Kyle’s diverse technical expertise and his holistic viewpoint make him the ideal candidate to head our Canadian operation; we are confident of the future of the business under his remit.”
24th October 2016
Top Tech Trends for FM – 2017
Service Works predicts ten technology trends that facilities managers can expect to plan for in 2017, including mobile, IoT and wearables for FMs.
14th October 2016
Service Works Group Continues International Expansion with Opening of New Offices in Sydney
Service Works Group (SWG), international P3 performance delivery and facilities management software provider, has announced the opening of its new offices in Sydney.
21st September 2016
Service Works Awarded Prestigious ISO Certifications for Information Quality & Data Security
Service Works has been awarded ISO 9001 and ISO 27001 certifications for its commitment to excellence in quality management systems and information security management.
9th September 2016
Optimising Healthcare Facilities With Technology
Transform your estates management with proven examples of best practice from healthcare trusts and hospitals across the world – book now for this event in London.
1st September 2016
QFM Achieves Olympic Standard at the Pan Am Games
Case study: how QFM software helped to provide seamless delivery of services at the Pan Am Games, resulting in Olympic standard facilities management.
13th July 2016
Video: Service Works Discusses FM Trends at the Facilities Show 2016
Service Works’ Director Mark Kirkham speaks to PFM at the Facilities Show about how FM technology such as Self-Service and QFM Mobile can help meet the growing demands of the FM sector.
20th April 2016
QFM User Group – Sharing Best Practice and New Functionality
Clients from across Australia both gathered in Melbourne and dialled in for Service Works’ QFM User Group on Friday 8th April. Read an overview of the meeting and request more information.
10th March 2016
How is Technology Affecting Facilities Management?
Technology in facilities management- how will 2016 compare to previous years? See our current insight and take our new FM Software Survey to be in with a chance of winning £500 in vouchers.
16th February 2016
Survey by i-FM and Service Works Group Aims to Provide Insight into FM Software Use in the UK
A new survey by leading FM news service, i-FM, and Service Works Group aims to provide insight into FM software usage across the UK.
3rd February 2016
Top Five Reasons to Implement CAFM
Top Five Reasons to Implement a CAFM (Computer Aided Facilities Management) system, including short term benefits and long term ROI.
16th December 2015
Infographic: FM Trends in 2016 and Beyond
Following an industry survey looking at FM Trends for 2016, Service Works has produced an infographic to analyse the results.
9th December 2015
Service Works’ White Paper Helps FMs Bridge the BIM & CAFM Gap
Service Works Group has released a new white paper to help FMs embrace the technology by providing an overview of BIM in relation to FM.
30th November 2015
QFM Software Serves the New South Wales Parliament
As published in the November issue of Facility Management magazine, this article explains how QFM Software from Service Works Group has enabled the Parliament of New South Wales to streamline maintenance job-logging processes, create efficiencies and ensure complete FM auditability.
27th November 2015
How FMs use Technology will be the Biggest Challenge in 2016 and Beyond
At one of the UK’s biggest FM webinars this year, jointly hosted by FM software provider Service Works Group and the Facilities Show, a panel of leading lights from the FM profession explored what the future holds for the FM industry in 2016 and beyond.
23rd November 2015
Videos: FM Trends in 2016
In a series of short videos, Andrew Wilkinson, Strategy and Marketing Director of Sodexo and Mark Kirkham, Director of Service Works briefly address some of the issues that will affect Facilities Management in 2016.
11th November 2015
Live Webinar: What’s Trending in FM in 2016, 25th November 2015 @ 11am
A webinar to explore what the future holds for the FM industry in 2016 and beyond, jointly hosted by Service Works Group and Facilities Show, will take place at 11am on Wednesday, 25th November 2015.
20th October 2015
Glasgow Caledonian University Takes Control of FM With New Technology
One of Scotland’s largest universities, has selected Service Works Group’s QFM facilities management software, and is using latest technology to give the maintenance team and end-users increased control and visibility of maintenance tasks at the facility.
9th October 2015
Top 10 Emerging Tech Trends for FMs in 2016
Service Works Group (SWG) has released its top 10 predictions in FM technology trends for 2016 and what these mean for facilities managers to remain competitive and relevant as the industry adapts to meet changes in standards and growing demands.
19th August 2015
Turning to FM Technology to Break Out of the ‘Cells’
In this article, Service Works explain why it is increasingly important to reduce reliance on Excel spreadsheets and move towards more reliable software.
24th July 2015
Smarter Working
In this feature FMJ asks Service Works whether a truly complete mobile solution is feasible in the near future, and whether this could herald the end of the office
23rd July 2015
Survey Reveals Industry Need for Clear Long-Term Vision of the Benefits of FM Software
A recent survey conducted by Service Works Group and the Facilities Show reveals the need to cut through the jargon to reveal the benefits of FM software.
14th July 2015
Video: Service Works Demonstrates FM Software Innovation at the Facilities Show 2015
In this short video, Mark Kirkham, Director of Service Works, discusses the company’s latest innovations at the Facilities Show 2015.
25th June 2015
Panel Debate Predicts Future of FM Technology in the Workplace
A panel of technology experts at this year’s Facilities Show considered how technology will continue to improve the way our workplaces work.
19th June 2015
Schooled in Service
This article examines how QFM Software from Service Works Group has played a vital role in enhancing service delivery at ACS International Schools in London.
9th June 2015
FM Software – Can it Unleash the Industry’s Future Potential?
Join the UK’s leading FM technology companies at the Facilities Show to discuss the future of FM software and how it can give your organisation competitive advantage.
11th May 2015
Service Works to Showcase Mobile and Self-Service FM Software at the Facilities Show
Service Works will be demonstrating the latest self-service and mobile enhancements to its flagship facilities, estates and workplace management software, QFM, at the Facilities Show.
9th April 2015
Good Practice Guide to Selecting FM Software
Published by the BIFM in collaboration with Service Works, the guide provides information about the critical issues involved in selecting and implementing a software solution for FM and looks at key technology trends that may influence the decision-making processes.
27th March 2015
The FM Challenge in Education
From leadership and management to technical and compliance knowledge, the key role of the facilities manager in education is the topic of the BIFM Education Special Interest Group event on Wednesday 15 April.
16th March 2015
The Future of Everything
Service Works takes part in an article by FMJ (Facilities Management Journal), asking what industry experts think the workplace of twenty years will look like, and what role CAFM will play.
5th February 2015
Buying Power: Guiding FMs Through the Maze of Choosing Software
A new guide from Service Works aids Facilities Managers in selecting an FM software tool and preparing a comprehensive and compelling business case.
12th January 2015
SWG Wins Contract to Supply FM Software to South Essex College
Service Works Group (SWG) has won a contract to provide its award-winning FM software solution, QFM to South Essex College of Further and Higher Education.
10th December 2014
Survey to Build a Picture of FM Software Usage
The Facilities Show, in collaboration with international FM software provider Service Works Group, is conducting the latest UK FM Software Survey which aims to provide the most complete and thought-provoking picture of how technology is impacting the profession.
26th November 2014
Mastering Facilities Management at Edith Cowan University
This article examines how Edith Cowan University manages the renewal and expansion of its estate. The University recognises the importance of maintaining its facilities in order to remain at the forefront of academic and research excellence. It uses QFM Software to manage its buildings and services and the product’s inbuilt reporting to identify trends and drive strategy.
21st November 2014
Stepping Up Your Performance Management
This article, based on Service Works’ white paper ‘Performance Excellence in Maintenance Management’, looks at the importance of demonstrating good performance and the measures that maintenance teams can implement to improve operational output.
7th October 2014
Mindful of the Future
Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.
1st August 2014
FM Software Acronyms Poll Reveals Confusion
A recent poll by Service Works revealed that the numerous acronyms used to describe FM software are causing confusion. A variety of different terms, including CAFM, CMMS, IWMS and MMS are used, but many believe that they all offer broadly similar functionality.
13th July 2014
Taking to the Skies
A case study of Monarch Aircraft Engineering’s aircraft hangar in Birmingham, the maintenance of which is managed using QFM software from Service Works. To view this article as a PDF click here. July 2014 Taking to the Skies Birmingham Airport has ambition, the most prominent symbol of which is Monarch Aircraft Engineering’s (MAEL) massive aircraft […]
1st July 2014
The Ostrich Dilemma
In this PFM cover story, FM industry experts discuss the importance of Building Information Modelling (BIM) and the importance of generating awareness.
1st May 2014
The Way of the Future
Mark Kirkham, Director of Service Works and FM industry experts discuss the benefits, limitations and future of mobile devices for facilities managers.
1st March 2014
Empowering the Customer Through Self-Service Technology
Service Works’ CEO, Gary Watkins, discusses how self-service technology is revolutionising customer service in the FM industry, the benefits it offers and how to market self-service to ensure effective adoption.
1st February 2014
On the Move
FM software expert Service Works Group’s managing director Gary Watkins explains how facilities professionals can work more effectively and efficiently using mobile technology in this edition of FMJ.
1st February 2014
Transforming FM with Mobile Technology
Gary Watkins, CEO of Service Works, explores how the revolution of mobile technology benefits the FM industry by allowing FMs to work flexibly and remotely; reducing costs, improving productivity and service levels.
20th January 2014
Big Data – Big Impact
Gary Watkins, Service Works’ CEO explains how FM data enables informed decisions in this article discussing how important FM data is in strategic property decisions.
1st January 2014
Software Systems Are Go
Exploring The BIFM Good Practice Guide to Selecting FM Software, written by Annie Gales, Director of Service Works, this article in FMJ explains how to choose software, prepare an effective business case and implement IWMS technology.
1st January 2014
Making a Mark on FM
Mark Kirkham, Director of Service Works, and other leading industry experts discuss the importance of benchmarking to compare and improve FM operations, provide advice for undertaking accurate benchmarking and address the challenges involved.
1st September 2013
Effective Asset Management for Facilities Managers
Gary Watkins, CEO of Service Works discusses the importance and benefits of having a comprehensive asset management strategy.
