Category: FM

  • Blog

Globalisation – What FMs Need to Know

The FM industry has found solidarity in globalisation, aided by ISO 41001 and the catalyst of FM technology.
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Checking Out the Workplace

The importance of first impressions cannot be underestimated and a reception is the window to a business. How can FM software help improve public spaces?
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The Unsung Heroes of Education

Lighting and green space are proven factors in motivation, leading to better academic performance. How can the hard work of the estates team be made easier?
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FM on Top Form

How a simple form or checklist sent to an FM operative's mobile device can greatly improve accuracy and productivity across the team.
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Top 5 FM Technology Trends 2018

We reveal the top five technology trends that FM professionals are preparing for this year and beyond, following our 2018 FM Software Survey with FMJ.
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Is Budget Limiting Tech in FM?

While some early adopters are certainly reaping the benefits of sensors and robotics, there are hurdles to overcome before these become widespread.
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Data Integration – Eliminating the Middle Man from FM Services

Insight from Service Works’ FM Software Survey 2018 has revealed that FM professionals are being smarter with their use of technology.
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What is Static Space Costing Your Business?

Recent reports of noise being the number one bugbear of office workers are rife. What can be done to resolve a difficult situation and maintain productivity?
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QFM User Group Summary

A look at the QFM User Group held in London last week, including guest client speakers from Luton & Dunstable NHS Trust and Anabas.
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FM Technology for Operational Stability

When deliberating the underlying principles of FM, one of the last things people consider is data management -  yet it is one of the most important.
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Carillion’s Demise Prompts Collaborative Healing

While investigations into Carillion's collapse are needed to prevent a similar crisis from reoccurring, it's reassuring to look at how the industry is beginning to heal itself.
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Beyond the Hype – Let Us Know Your Views

Our FM Software Survey 2018 has been open for a week and early results are already painting a picture of the industry. Does it match your view?
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2017 in Review – What Were the Key Priorities in FM?

2017 was a year of change and discovery for facilities management, but which subjects were most important to FMs?
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Work Smarter, Not Harder, in 2018

Forget new year's resolutions - get things done faster, cheaper and more efficiently in your facility by switching to CAFM software.
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Using FM Software for Success – SWG and BIFM Good Practice Guide Webinar Review

SWG and BIFM give advice in this complimentary webinar on selecting the right CAFM system for an organisation, including choosing features and writing a business case.
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Living Wage Week

The Living Wage provides fair pay for a fair day’s work, and is a voluntary rate higher than minimum wage. More employers are now signing up to this scheme after seeing the benefits to productivity.
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The Art of Customer Satisfaction

With the right technology in place, satisfaction can not only be gained but also measured and analysed in order to increase its occurrence in the future.
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The Importance of FM in Event Planning

The facilities management team is the backbone of any event, and requests can be made and managed quickly and easily through CAFM software.
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Productivity – the Workplace Challenge

43% of employees do not agree that their workplace allows them to work productively. What can facilities management team do to improve productivity?
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Planned Preventative Maintenance in High Priority Environments

Some industries, such as aircraft hangar maintenance or a research lab, requires a heavy focus on planned preventative maintenance (PPM), and this can be made easier through CAFM.
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Centralising Communications Through CAFM

Smooth organisational communications and a productive work environment are reliant on FM and are key for blue chip competitiveness. These can both be aided using CAFM software.
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KPI as Easy as ABC for Estates Managers

Estates managers working in educational establishments have moved beyond paper and spreadsheets to meet the demands of academic communities.
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Using CAFM for Healthcare Compliance

Examples of how healthcare estates can meet extremely high compliance standards in maintenance, service delivery and cleaning, using CAFM software.
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Acronyms – The Future of FM Communication?

Acronyms like HVAC, AP, PPM and even FM are commonly used in facilities management, but at what point do acronyms become jargon?
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How is FM Technology Keeping Your Workplace Well?

Workplace wellness is currently high on the FM agenda, with many organisations now increasing their investment in the health and wellbeing of employees.
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Technology Trends in Australian FM

The facilities management sector in Australia is embracing the benefits of mobile technology to effectively manage FM operations, but wearables and IoT are less popular, research reveals.
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Is Science the Future of Service?

As artificial intelligence becomes commonplace in FM, we look how it is being used now and how the cost of this tech can be made achievable.
  • Blog

Is Science the Future of Service?

As artificial intelligence becomes commonplace in FM, we look how it is being used now and how the cost of this tech can be made achievable.
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ThinkFM 2017 – Is Facilities Management Ready for IoT?

Today’s FM customer has become more demanding, less patient and more technology-savvy - and it is FM’s responsibility to lead workplace change.
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The Future of Climate Change and the Impact of Facilities Management

How construction and facilities management hold the key to helping reduce carbon emissions on a global scale.
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Guide: How to Select the Right CAFM App

Looking for a CAFM app at Facilities Show? Take our list of questions to find the right software for your requirements.
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Online Security, FM and the Internet of Things

The Internet of Things (IoT) is the next big thing for facilities management, but FMs should also be aware of how to protect their data and online devices.
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Enabling Positive Experiences

This year's World FM Day celebrates facilities management with the theme of 'enabling positive experiences', boosting the profession's status across the globe.
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Are You BIM Ready?

BIM is becoming more widely used throughout the world and facilities management is reaping the benefits - although implementation hasn't been as easy as perceived.
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Data Driven Asset Management

Facilities managers are becoming increasingly savvy in their asset management, turning to data and software to manage their buildings and equipment, our 2017 APAC FM Software Survey has found.
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Why FM is Turning to Systems Integration

Integrating CAFM with other systems brings far-reaching and powerful benefits and now is firmly on the agenda for the FM industry.
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Technology and Automation – The Effects on a Global Scale

Following last week’s article on automation and robotics, SWG presents a wider picture of technology in FM using research from our global FM software surveys.
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Will You Lose Your Jobs to Robotics and Automation?

The FM industry is gearing up towards automation and integrated systems, but what does this mean for employment and service?
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What is Self-Service?

Self-Service - how mobile devices, public computers and kiosks can be easily implemented for effective FM and improved customer experience.
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Digital Transformation in FM

Is technology just another fad, unlikely to deliver long term sustainable benefits? Samantha Fuller, General Manager of SWG Asia Pacific took to the stage to debate this question.
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APAC FM Software Survey – Preview

Service Works releases some emerging trends from the FM Software Survey in advance of the full analysis.
  • Blog

Keep Your 2017 Resolutions With CAFM

Often New Year Resolutions are broken within a month, but we look at how facilities managers can keep theirs through 2017 and beyond.
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Using Technology to Improve Asset Management

Using a CAFM system manages the complex data attached to each asset, and advancements in technology have complimented this to make asset management even easier.
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Managing the Workplace Inside and Out

Workplace is high on the facilities management agenda, but what about outside of the building? SWG looks at nanotechnology developments in building materials and battery life.
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The Future Workplace – Sensors and IoT

The Internet of Things will revolutionise the FM industry, and SWG looks at how sensors and location-based technology can be used to do this.
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Tiny Technology – Wearables in FM

How are wearables used in facilities management? Smartwatches, fitness trackers and even augmented reality are now all playing a part in the future of FM.
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How Smart Technology is Affecting Facilities Management

2017 will be a big year for smart technology in facilities management, powered by the rise of connectivity through the Internet of Things, or IoT.
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Making Space for Productivity

How to find 'hidden' space for office moves, flexible work areas or hot desks in order to improve productivity and reduce unnecessary occupancy costs.
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Five Ways CAFM Can Deliver ROI

CAFM can generate ROI quickly through time, money and efficiency savings across the whole organisation - read on find out how.
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Facilities Management Made As Easy As Pie

Many parallels can be drawn between The Great British Bake Off and facilities management - read on to find out more.
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5 Technology Tips to Improve Maintenance Scheduling

Top tips on using technology to improve maintenance scheduling, increasing work efficiency and reducing time lost to equipment breakdowns.
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Operative Management – How to Optimise FM Resources

Manage work quality, deadlines and profitability using QFM's simple Resource Scheduler tool.
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Asset Management – Setting Up An Asset Register

How to set up an asset register for more effective asset management, and how linking to a CAFM system can save time and money.
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Managing & Interpreting FM Data Made Easy

Many FMs stated managing and interpreting data is a key challenge for 2016, but using CAFM software can make this an easy, cost-effective process.
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How Does BIM Benefit Facilities Managers?

BIM is a topic that should be high on the agenda of many FMs, but is often misunderstood. What is BIM and what are the benefits?
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How is Technology Affecting FM? 2016 Software Survey Summary

Highlights and conclusion of FM Software Survey 2016 - how is technology affecting facilities management?
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FM Software Trends 2016

In the last of three new reports looking at the facilities management industry, SWG reveals top FM software trends for 2016, including mobile and use of self-service technology.
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FM Technology Usage & Benefits

In the second of three reports researching the FM industry, Service Works investigates how CAFM software is used, its benefits and also compares usage of Excel and paper-based systems.
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FM Market Insight 2016

Following an industry-wide survey into how technology is affecting facilities management, SWG has released new research which investigates the position of the FM market in the UK and Ireland.
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Survey Reveals Business Benefits of CAFM Software

Following an industry wide survey investigating how technology is affecting facilities management, Service Works reveals the top business benefits of using a CAFM system.
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The Rise of Mobile & Productivity in Facilities Management

A look at how the rise of mobile and remote access to CAFM systems has contributed to increased productivity in facilities management and organisations as a whole.
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How to Keep Your Cool in British Summer Time

How to maintain productivity in the workplace during the summer heat using planned preventative maintenance strategies and automated asset monitoring.
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5 Reasons to Visit SWG at the Facilities Show

Why visit SWG on stand N1300 at the Facilities Show? Five reasons why our industry-leading CAFM software is worth a look.
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How to Choose and Implement the Right FM Software for Your Organisation

The importance of careful planning cannot be emphasised strongly enough when choosing new facilities management software. SWG has produced a comprehensive, impartial guide to provide advice.
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Three Ways Booking Software Can Improve Your Business

With space at a premium in many organisations, shared areas are high-value assets. Ensure these resources are used to maximum effect and save space, time and reputation.
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Hospitals Focus – Innovation in Facilities Management

How facilities management in hospitals is driving forward innovation to increase patient care, staff performance and meet SLAs.
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Help Desk Self-Service – The Key to FM Productivity?

Reduce your help desk's paperwork and improve its efficiency with QFM self-service FM software.
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Education Focus: The Role of Estates and FM in a High Quality Teaching Environment

A look at the challenges of estates management in education, and how FM software can help keep your school, college or university competitive.
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FM in the Cloud – Five Reasons to Move Online

Over recent years, the Cloud has gained in popularity and become a more accepted method of computing. But how can the Cloud be used for facilities management?
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Making Sense of CAFM

What is CAFM? Read on to see what CAFM software does, and how it can benefit the facilities management in your business.
  • Blog

FM Software Acronyms – Concise or Confusing?

CAFM, IWMS, CMMS – meaningful facilities management technology terms or a jumble of letters? Read on for current trend analysis of acronyms in facilities management.
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Copyright © 2026 Service Works Global. All rights reserved. Designed by Damteq®