QFM Event Director is a comprehensive work order optimisation and job escalation management tool, which links seamlessly into QFM Help Desk. QFM Event Director:
- Provides visibility of critical real-time job information via one graphical screen
- Incorporates a ‘traffic light’ colour coding system showing a live countdown for jobs, enabling rapid job escalation to intercept, escalate and action potential issues
- Measures performance against defined SLAs providing the capability to accurately monitor KPI performance
For more information on QFM Event Director or to arrange a demonstration, please click here or call on +61 03 8676 0380.
An overview can be watched below – for optimal viewing, please click the icon on the bottom right hand corner of the video to view in full screen mode.