“I can access QFM to monitor activity against the service level agreement. Reports are automatically generated each day through the system, and this this allows me to audit how the prison is being affected by any faults that may have occurred.
These software tools are invaluable.”
Eastern Goldfields Regional Prison
For prisons and police services, FM response times are critical. QFM, Service Works Global’s computerised maintenance management system software, can have a significant impact on safety, security and employee engagement in an often stressful working environment.
All FM services, such as cleaning, incidents and maintenance can be tracked in real time through a dashboard of reports, fully customisable to each user using simple ‘drag and drop’ to choose information shown. Intelligent resource tools prioritise jobs according to pre-defined rules and are tagged using a traffic light system to show their urgency to help avoid service failures. Jobs can be automatically allocated to the most appropriate operative (accounting for skills, location, shift patterns and availability), sent to their mobile device. QFM’s app offers offline functionality to ensure work is not interrupted even in areas of no signal, such as basements.
QFM software offers a powerful tools for judiciary settings including:
- Reactive and planned maintenance scheduling
- SLA and contract management
- Asset lifecycle management
- Extensive and automated reporting
- Mobile app
- Self-service for operatives and building users
Learn how police, courts and prisons are using QFM software through our case studies: