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IWMS P3 payment mechanism FM software at Peterborough Hospital

Multiplex Europe required an integrated workplace management system (IWMS) to manage the service desk and hard FM service delivery at the new, £335 million state-of-the art Peterborough Hospital.

Objectives included centralization of reactive and planned maintenance requests to support optimum service delivery in line with public-private partnership (P3) contractual parameters. Service Works Global’s software has delivered visibility of performance and comprehensive, automated P3 concession management.

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