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Our experienced team of consultants comprising industry specialists and highly skilled technical experts, ensures rapid deployment of our flagship CAFM and IWMS applications, QFM and P3rform. We have extensive experience of implementing our software in a wide range of client environments. All of our software implementations are managed using the proven, globally recognised PMI Project Management Professional (PMP) ® certification standards.

We take a partnership approach to installations, involving a clear understanding of client requirements and objectives, a fully structured plan and regular meetings conducted by experienced staff who provide you with support and assistance during each phase of the project to ensure a smooth software implementation. Services offered include:

  • Requirements analysis: enables accurate mapping of your business processes against our software’s functional capabilities, including technical and user requirements
  • Project planning: allows project scope, objectives and resources to be agreed and key software implementation milestones defines
  • Software configuration and customisation: ensures that our software is tailored to meet your organisation’s unique business goals
  • Testing: pre-go live and User Acceptance Testing (UAT) ensures a smooth software roll-out
  • Implementation: either remote or on-site implementation, combined with detailed migration plans, ensure business continuity for your organisation
  • Integration: we can work with you to ensure that our software interfaces with your existing systems to provide a seamless, enterprise-wide solution 
Improving FM work-life balance
February 2019

5 Ways to Achieve a Better Work-Life Balance

A growing 24/7 work culture leaves FMs open to being ‘always on’ so leveraging technology like IWMS is essential to keep work in check and facilities running efficiently.

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Integrated payment mechanism iwms software
January 2019

Increasing Performance Through Integrated Payment Mechanisms

SWG talks to FM magazine: how using integrated payment mechanisms can improve operational performance in P3 contracts.

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Service Works discusses how future CAFM systems will benefit facilities managers
October 2014

Mindful of the Future

Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.

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