QFM Help Desk is an intelligent, web enabled incident management system which:
- Rapidly captures and prioritises maintenance requests
- Automatically notifies the service provider to reduce job notification and rectification times
- Identifies repeat calls and eliminates unnecessary call outs
- Issues service provider job quotations, to secure the most cost effective price
- Calculates powerful financial information, including job costings, invoice reconciliation and budget management
For more information on QFM Help Desk or to arrange a demonstration, please email info@swg.com or call on +1 905 332 2335.
An overview can be watched below – for optimal viewing, please click the icon on the bottom right hand corner of the video to view in full screen mode.