How a living wage can improve productivity in FM
November 2017

Living Wage Week

The Living Wage provides fair pay for a fair day’s work, and is a voluntary rate higher than minimum wage. More employers are now signing up to this scheme...

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Satisfaction surveys and IWMS to improve facility management
October 2017

The Art of Customer Satisfaction

With the right technology in place, satisfaction can not only be gained but also measured and analysed in order to increase its occurrence in the future.

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How Performance based contracts can improve an FM and PPP relationship
September 2017

Demystifying Performance Based Contracts

Put simply, performance based contracts provide incentives and disincentives to achieve desired outcomes or results from contractors, with the aim of reducing costs and improving service levels.

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How facility management is benefiting from trends like mobile, IoT and wearable technology
June 2017

Technology Trends in Australian FM

The facility management sector in Australia is embracing the benefits of mobile technology to effectively manage FM operations, but wearables and IoT are less popular, research reveals.

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How is FM enabling positive experiences across the world? World FM Day 2017
May 2017

Enabling Positive Experiences

This year's World FM Day celebrates facility management with the theme of 'enabling positive experiences', boosting the profession's status across the globe.

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BIM in Canada - is facility management ready
May 2017

Are You BIM Ready?

BIM is becoming more widely used throughout the world and facility management is reaping the benefits - although implementation hasn't been as easy as perceived.

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Managing assets using asset lifecycle software
April 2017

Data Driven Asset Management

Facility managers are becoming increasingly savvy in their asset management, turning to data and software to manage their buildings and equipment, our 2017 APAC FM Software Survey has found.

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The benefits of self service in facility management
March 2017

What is Self-Service?

Self-Service - how mobile devices, public computers and kiosks can be easily implemented for effective FM and improved customer experience.

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Digital Transformation - FMA National Summit with Service Works
February 2017

Digital Transformation in FM

Is technology just another fad, unlikely to deliver long term sustainable benefits? Samantha Fuller, General Manager of SWG Asia Pacific took to the stage to debate this question.

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New Australian survey to look into how FMs are managing technology in their role
December 2016

Are You Being Heard?

The influx of new technology means FMs need, more than ever, to stay informed through research and peer-review.

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Facility management inside and outside the workplace - using nanotechnology
November 2016

Managing the Workplace Inside and Out

Workplace is high on the facility management agenda, but what about outside of the building? SWG looks at nanotechnology developments in building materials and battery life.

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Using space management software to improve productivity in a facility
October 2016

Making Space for Productivity

How to find 'hidden' space for office moves, flexible work areas or hot desks in order to improve productivity and reduce unnecessary occupancy costs.

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FM Software Survey - Software Trends and the FM Industry 2016
July 2016

FM Software Trends 2016

In the last of three new reports looking at the facilities management industry, SWG reveals top FM software trends for 2016, including mobile and use of self-service CMMS technology.

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FM Software Survey - CMMS vs Excel Software and FM Software Benefits
July 2016

FM Technology Usage & Benefits

In the second of three reports researching the FM industry, Service Works investigates how CMMS software is used, its benefits and also compares usage of Excel and paper-based systems.

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FM Software Survey 2016 - UK FM Market Results
July 2016

FM Market Insight 2016

Following an industry-wide survey into how technology is affecting facilities management, Service Works Global has released new research which investigates the position of the UK FM market.

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SWG Blog: Making Sense of CMMS
April 2016

Making Sense of CMMS

What is CMMS software, and how can it benefit the facilities management in your organisation? Read our new blog, What is CMMS, for more information.

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