News & Events

Improving Transparency in the Building Lifecycle

SWG Canada’s General Manager Kelly Widger discusses using BIM to improve transparency in the building lifecycle with magazine CFM&D.

SWG recognised as Specialist IWMS Platform Provider

SWG’s QFM software has been recognised by Verdantix as the market leader for maintenance and asset management functionality.

SWG Newsletter April 2022

New FM resources for April: QFM software updates, case studies, webinars, events and articles.

FM Tech Survey 2022 – Top Trends

Analysis of SWG’s FM Tech Survey 2022 in partnership with FMJ. Read about the top trends including space management, sustainability and visualisation.

Enhancing Energy Management with IWMS

SWG’s CEO Gary Watkins speaks to Maintenance and Engineering magazine about how IWMS is helping organisations improve their energy management.

Educational FM Insight from Dean Close School

Read how prestigious UK day and boarding school is using QFM software to improve compliance, reduce costs and manage work more effectively.

The Role of BIM and Digital Twins in the Repurposing of Workplaces

How technologies such as BIM and digital twins can provide an all-important factual grounding for workplace change strategies.

SWG Newsletter December 2021

With the holidays fast approaching, Service Works Global (SWG) reflects on the challenges and achievements of the last part of 2021.

Service Works Global October Newsletter 2021

We’re pleased to share an update on how Service Works Global is working to help facilities management professionals across the world.

Service Works Global Again Recognized With ISO 27001 and ISO 9001 Certifications

Despite a challenging year for so many, Service Works Global has again achieved ISO certification for exceptional information security (ISO 27001) and quality management (ISO 9001).

Building Lifecycle Management for FM eBook

‘Building Lifecycle for FM: Maximising Your Building’s Potential in the Operational Phase’ is the latest eBook from SWG and includes articles from industry experts.

SWG Newsletter June 2021

We’re pleased to share with you an update in this newsletter below on how Service Works Global is working to help facilities management professionals across the world.

QFM Software Supporting the National Oceanography Centre

Read how NOC is using QFM IWMS software to manage assets, maintenance and bookings, as well as helping maintain ISO compliance.

Mighty FM and P3 Performance Management with QFM

How service provider Mitie is using SWG’s QFM software to manage FM across 32 education and healthcare P3 contracts.

Why Should You Be Digitizing Your Site? New Webinar Series

Join our free webinar series to learn how any building can be digitized – whether it be housing, office, retail unit, hospital or stadium – and see the benefits to FM.

QFM Supports Innovation and Growth at Curtin University

How QFM is supporting innovation and expansion at this modern, forward thinking university.

Service Works Global & Symetri Become the First Platinum + Patrons of the UK BIM Alliance

Service Works Global and Symetri (both part of the Addnode Group) join the UK BIM Alliance as Platinum + patrons.

Technology ‘Need to Knows’ for the Modern FM

Based on the questions we’re asked most often, the Guide covers an overview of asset management, building information modelling (BIM), sensors, Internet of Things (IoT) and IWMS.

Southern Health NHS Foundation Trust – Leveraging QFM Software to Support Estate Services

How Southern Health NHS Foundation Trust chose QFM IWMS software to help ensure the ongoing provision of high-quality health services.

BIM and its Worldwide Status

SWG’s Samantha Fuller talks to Facility Perspectives magazine about BIM’s growing importance and adoption in FM.

2020 – a Year of Challenge and Innovation

COVID-19 and cheerless news stole the headlines of 2020, so we’d like to look back on the year and celebrate some of the achievements within the SWG family.

Service Works Global Extends Market Share With Addition of Excitech’s CAFM Business

Excitech, an Addnode Group company and the UK leader in technology and services for the construction and manufacturing sectors, today announced it will be transferring its CAFM business unit to Service Works Global.

Service Works Global Awarded ISO Accolade for Quality and Information Security

Service Works Global has again been awarded ISO certifications 9001 for quality management, and 27001 for information security management.

Returning to Work Safely with SWG

SWG announces launch of three new software applications specifically to help organizations smoothly plan and manage a return to work in compliance with new COVID-19 health and safety requirements.

Hot Property for Real Estate Management

Read on to learn how BNP Paribas Real Estate, Europe’s leading property manager uses QFM IWMS software to manage the performance of its 600 UK properties.

Are You Ready For BIM? New Guidance Released by SWG

SWG has authored a new white paper that will help facility managers understand if BIM is right for their organization, and how to undertake the process.

The Great FM Divide

Gary Watkins, CEO of SWG, provides an update on building information modelling (BIM) and looks at the new technology that’s making it easier for FMs to use.

Service Works Global Awarded Double ISO Accreditation for Third Year Running

SWG has once again been awarded ISO accreditation for its information security and quality management, proving the company’s continued strength and reliability in its software, services and operations.

SWG Unveils New BIM Tech at Facilities Show

Service Works Global debuted its new virtual reality (VR) BIM tool at Facilities Show, which allows visitors to ‘walk though’ a building using a VR headset.

New e-Book Provides Crucial Insight Into BIM

Service Works has introduced its new BIM e-Book which discusses the present and future roles of BIM for FM.

Port Phillip Prison Adopts QFM Software

G4S Correctional Services at Port Phillip Prison has adopted SWG’s P3rform software to manage all FM services across the latter’s site in Victoria, Australia.

Pymble Ladies’ College Adopt QFM Mobile App

How Pymble Ladies’ College is utilising QFM software to boost productivity across its 55-acre site

5 Reasons Why FM is Not Just an “Operational Expense”

Featured in FM Magazine, SWG discuss why FM is not just an ‘operational expense’, and why board executives must recognise the value the FM profession brings.

New Case Study – Plenary and Queensland Schools

How Plenary Schools is managing 10 new schools under a P3 contract across Queensland using Service Works’ software, improving reporting, transparency and usability.

Supporting Aged Care Through Technology-led FM

Aged care facilities are in danger of failing our elderly at a time when more of the population than ever is greying – how can IWMS help?

Increasing Performance Through Integrated Payment Mechanisms

SWG talks to FM magazine: how using integrated payment mechanisms can improve operational performance in P3 contracts.

Service Works Global Announces Further Expansion in FM and P3 Arena

Service Works Global (SWG) announces merger with the FM division of its Scandinavian sister company, Symetri.

Latest QFM Release

QFM’s new features have been developed to streamline visitor bookings and support asset management processes.

New PPP Case Studies – Single LEAP and Eastern Goldfields Regional Prison

Two new case studies looking at how SWG clients use P3rform to manage their PPP O&M projects are now available online.

PPP Awards Nominations Awarded to Service Works Global’s Clients

Three SWG clients, all using P3rform PPP O&M Software, have been nominated for their outstanding achievements and contributions to PPPs.

Latest QFM Release

The latest version of QFM includes a range of new features to streamline facilities operations.

Service Works Global Launches GDPR Tool for its Market-Leading FM Software Solutions

SWG launches new GDPR Utility tool to aid customers in managing compliance with the new EU (European Union) regulations.

SWG Solves the Challenges of Complex Linear Assets with New Release

SWG has announced the release of pioneering new software functionality to improve the reliability, safety and cost of infrastructure networks.

User Groups – Canada

We are pleased to announce that we will be running a series of online User Group meetings for Canadian clients in March and April 2018.

Site Updates

We are currently making some updates to our French site.

Please bear with us while this work is done and check back soon.

How is Technology Affecting FM? SWG and FMJ Launch New Survey

Your responses to this survey will help to provide analysis and insight into the use of technology within the FM industry, so your input is vital.

Top Tech Trends for FM – 2018

Service Works Group (SWG) takes a look at the technology trends and advances facilities managers can expect in 2018 and beyond.

A Quick Guide to Sensors – New White Paper

SWG has published a new white paper to assist FMs looking to make the transition to using sensors in their facilities.

Forward With BIM

The value of BIM to facilities management is becoming more widely understood – SWG’s CEO discusses BIM with FMJ.