News & Events

2020 – a Year of Challenge and Innovation

COVID-19 and cheerless news stole the headlines of 2020, so we’d like to look back on the year and celebrate some of the achievements within the SWG family.

Service Works Global Extends Market Share With Addition of Excitech’s CAFM Business

Excitech, an Addnode Group company and the UK leader in technology and services for the construction and manufacturing sectors, today announced it will be transferring its CAFM business unit to Service Works Global.

Service Works Global Awarded ISO Accolade for Quality and Information Security

Service Works Global has again been awarded ISO certifications 9001 for quality management, and 27001 for information security management.

Returning to Work Safely with SWG

SWG announces launch of three new software applications specifically to help organizations smoothly plan and manage a return to work in compliance with new COVID-19 health and safety requirements.

Hot Property for Real Estate Management

Read on to learn how BNP Paribas Real Estate, Europe’s leading property manager uses QFM IWMS software to manage the performance of its 600 UK properties.

Are You Ready For BIM? New Guidance Released by SWG

SWG has authored a new white paper that will help facility managers understand if BIM is right for their organization, and how to undertake the process.

The Great FM Divide

Gary Watkins, CEO of SWG, provides an update on building information modelling (BIM) and looks at the new technology that’s making it easier for FMs to use.

Service Works Global Awarded Double ISO Accreditation for Third Year Running

SWG has once again been awarded ISO accreditation for its information security and quality management, proving the company’s continued strength and reliability in its software, services and operations.

SWG Unveils New BIM Tech at Facilities Show

Service Works Global debuted its new virtual reality (VR) BIM tool at Facilities Show, which allows visitors to ‘walk though’ a building using a VR headset.

New e-Book Provides Crucial Insight Into BIM

Service Works has introduced its new BIM e-Book which discusses the present and future roles of BIM for FM.

Port Phillip Prison Adopts QFM Software

G4S Correctional Services at Port Phillip Prison has adopted SWG’s P3rform software to manage all FM services across the latter’s site in Victoria, Australia.

Pymble Ladies’ College Adopt QFM Mobile App

How Pymble Ladies’ College is utilising QFM software to boost productivity across its 55-acre site

5 Reasons Why FM is Not Just an “Operational Expense”

Featured in FM Magazine, SWG discuss why FM is not just an ‘operational expense’, and why board executives must recognise the value the FM profession brings.

New Case Study – Plenary and Queensland Schools

How Plenary Schools is managing 10 new schools under a P3 contract across Queensland using Service Works’ software, improving reporting, transparency and usability.

Supporting Aged Care Through Technology-led FM

Aged care facilities are in danger of failing our elderly at a time when more of the population than ever is greying – how can IWMS help?

Increasing Performance Through Integrated Payment Mechanisms

SWG talks to FM magazine: how using integrated payment mechanisms can improve operational performance in P3 contracts.

Service Works Global Announces Further Expansion in FM and P3 Arena

Service Works Global (SWG) announces merger with the FM division of its Scandinavian sister company, Symetri.

Latest QFM Release

QFM’s new features have been developed to streamline visitor bookings and support asset management processes.

New PPP Case Studies – Single LEAP and Eastern Goldfields Regional Prison

Two new case studies looking at how SWG clients use P3rform to manage their PPP O&M projects are now available online.

PPP Awards Nominations Awarded to Service Works Global’s Clients

Three SWG clients, all using P3rform PPP O&M Software, have been nominated for their outstanding achievements and contributions to PPPs.

Latest QFM Release

The latest version of QFM includes a range of new features to streamline facilities operations.

Service Works Global Launches GDPR Tool for its Market-Leading FM Software Solutions

SWG launches new GDPR Utility tool to aid customers in managing compliance with the new EU (European Union) regulations.

SWG Solves the Challenges of Complex Linear Assets with New Release

SWG has announced the release of pioneering new software functionality to improve the reliability, safety and cost of infrastructure networks.

User Groups – Canada

We are pleased to announce that we will be running a series of online User Group meetings for Canadian clients in March and April 2018.

Site Updates

We are currently making some updates to our French site.

Please bear with us while this work is done and check back soon.

How is Technology Affecting FM? SWG and FMJ Launch New Survey

Your responses to this survey will help to provide analysis and insight into the use of technology within the FM industry, so your input is vital.

Top Tech Trends for FM – 2018

Service Works Group (SWG) takes a look at the technology trends and advances facilities managers can expect in 2018 and beyond.

A Quick Guide to Sensors – New White Paper

SWG has published a new white paper to assist FMs looking to make the transition to using sensors in their facilities.

Forward With BIM

The value of BIM to facilities management is becoming more widely understood – SWG’s CEO discusses BIM with FMJ.

Corporate Office FM Specialist, Anabas, Selects QFM Software

Leading FM specialist, Anabas, has contracted with SWG to implement a fully integrated suite of web-based management software tools, providing unparalleled control and monitoring of its facilities and operations.

Webinar – Selecting FM Software – BIFM & SWG

Hosted by BIFM and Service Works Group, this webinar will explain the essentials for planning, selecting and implementing a new FM software application.

BIFM Partners With SWG to Launch Good Practice Guide

The BIFM has published a revised Good Practice Guide to Selecting FM Software, in partnership with software specialist, Service Works Group.

Meeting the FM Challenge at the World’s Largest Cricket Stadium

Melbourne Cricket Ground chooses QFM facilities management software to manage the largest sporting stadium in the Southern Hemisphere.

The PPP Industry in Transition – New White Paper Release

The Public-Private Partnership (PPP) industry is changing and in order to ensure long term project success a new operational approach is required, says PPP consultancy and software specialist, Service Works Group.

Addnode Group Acquires Service Works Group

With over 1,000 client sites across the globe, SWG will continue to design, develop and support QFM and P3rform, its market leading Facilities Management and PPP performance software applications, across the globe.

Mobile, Automation and AI at Facilities Show 2017

Watch a video of Service Works Group at Facilities Show 2017 and catch up on the latest FM technology trends.

Stay Updated With the Latest FM Technology Trends by Visiting SWG at Facilities Show 2017

Service Works Group will be exhibiting again this year on stand R700, showcasing QFM software, our marketing leading CAFM application.

New International Survey Reveals Trends in Operational PPP Projects

A recent global survey of operational Public-Private Partnership (PPP) projects, the first of its kind, has revealed insights into the factors driving successful PPP contracts and the risk factors that can compromise long-term project success.

Verdantix Names Service Works as a Smart IWMS Innovator

Service Works Group has been named as a top innovator by independent research and consultancy firm, Verdantix, in its new report “Smart Innovators: Integrated Workplace Management Systems”.

SWG Named in Gartner’s IWMS Market Guide

World-leading technology research and advisory company, Gartner, has named Service Works Group a Representative Vendor in its February 2017 Market Guide for Integrated Workplace Management Systems.

Transformative Technology for Healthcare Estates: New White Paper

Service Works launches new white paper, ‘Optimisation of Healthcare Estates Through Technology’, exploring how digitisation is at the heart of promoting patient-centric healthcare.

Service Works Welcomes New Group CIO to Board

Service Works Group has announced the appointment of new board member, Richard Newell, as Group Chief Information Officer.

CAFM in Healthcare – A Big Opportunity

Service Works’ CEO, Gary Watkins, guest blogs for The Facilities Management Forum on the challenges facing healthcare and how CAFM software solutions can help overcome these.

Service Works Announces Launch of Global PPP Survey in Collaboration with Partnerships Bulletin

Service Works launches new survey exploring the operational phase of PPP (public-private partnership) projects, in collaboration with leading industry journal, Partnerships Bulletin and its sister publication, P3 Bulletin.

SWG Supporting Digital Transformation in FM

Service Works Global is proud to be sponsoring the Digital Technology sessions at the FMA’s National Summit in Sydney – ‘Supporting Digital Transformation in FM’

Service Works Group Supports The Stoddart Review

Service Works Group is proud to announce that is has become a supporting organisation for the Stoddart Review, which was established to bring together the thoughts of business leaders and world-leading thinkers in the provision of high performing workplaces.

Facility Management Magazine & Service Works Global Launch Annual FM Software Survey

Our new survey, in partnership with Facility Management Magazine, aims to find out how technology is affecting FM across the Australian region.

Securing Success for PPP Contracts in their Operational Phase – New Insight from the CCPPP and Service Works

A review of the key challenges at the operational phase of a PPP and examines solutions for addressing them, focusing on creating strong and enduring relationships between the public and private sector stakeholders.

Service Works Global Appoints New General Manager

“Kyle’s diverse technical expertise and his holistic viewpoint make him the ideal candidate to head our Canadian operation; we are confident of the future of the business under his remit.”