News & Events

PPP Awards Nominations Awarded to Service Works Global’s Clients

Three SWG clients, all using P3rform PPP O&M Software, have been nominated for their outstanding achievements and contributions to PPPs.

Latest QFM Release

The latest version of QFM includes a range of new features to streamline facilities operations.

Service Works Global Launches GDPR Tool for its Market-Leading FM Software Solutions

SWG launches new GDPR Utility tool to aid customers in managing compliance with the new EU (European Union) regulations.

SWG Solves the Challenges of Complex Linear Assets with New Release

SWG has announced the release of pioneering new software functionality to improve the reliability, safety and cost of infrastructure networks.

User Groups – Canada

We are pleased to announce that we will be running a series of online User Group meetings for Canadian clients in March and April 2018.

Site Updates

We are currently making some updates to our French site.

Please bear with us while this work is done and check back soon.

How is Technology Affecting FM? SWG and FMJ Launch New Survey

Your responses to this survey will help to provide analysis and insight into the use of technology within the FM industry, so your input is vital.

Top Tech Trends for FM – 2018

Service Works Group (SWG) takes a look at the technology trends and advances facilities managers can expect in 2018 and beyond.

A Quick Guide to Sensors – New White Paper

SWG has published a new white paper to assist FMs looking to make the transition to using sensors in their facilities.

Forward With BIM

The value of BIM to facilities management is becoming more widely understood – SWG’s CEO discusses BIM with FMJ.

Corporate Office FM Specialist, Anabas, Selects QFM Software

Leading FM specialist, Anabas, has contracted with SWG to implement a fully integrated suite of web-based management software tools, providing unparalleled control and monitoring of its facilities and operations.

Webinar – Selecting FM Software – BIFM & SWG

Hosted by BIFM and Service Works Group, this webinar will explain the essentials for planning, selecting and implementing a new FM software application.

BIFM Partners With SWG to Launch Good Practice Guide

The BIFM has published a revised Good Practice Guide to Selecting FM Software, in partnership with software specialist, Service Works Group.

Meeting the FM Challenge at the World’s Largest Cricket Stadium

Melbourne Cricket Ground chooses QFM facilities management software to manage the largest sporting stadium in the Southern Hemisphere.

The PPP Industry in Transition – New White Paper Release

The Public-Private Partnership (PPP) industry is changing and in order to ensure long term project success a new operational approach is required, says PPP consultancy and software specialist, Service Works Group.

Addnode Group Acquires Service Works Group

With over 1,000 client sites across the globe, SWG will continue to design, develop and support QFM and P3rform, its market leading Facilities Management and PPP performance software applications, across the globe.

Mobile, Automation and AI at Facilities Show 2017

Watch a video of Service Works Group at Facilities Show 2017 and catch up on the latest FM technology trends.

Stay Updated With the Latest FM Technology Trends by Visiting SWG at Facilities Show 2017

Service Works Group will be exhibiting again this year on stand R700, showcasing QFM software, our marketing leading CAFM application.

New International Survey Reveals Trends in Operational PPP Projects

A recent global survey of operational Public-Private Partnership (PPP) projects, the first of its kind, has revealed insights into the factors driving successful PPP contracts and the risk factors that can compromise long-term project success.

Verdantix Names Service Works as a Smart IWMS Innovator

Service Works Group has been named as a top innovator by independent research and consultancy firm, Verdantix, in its new report “Smart Innovators: Integrated Workplace Management Systems”.

SWG Named in Gartner’s IWMS Market Guide

World-leading technology research and advisory company, Gartner, has named Service Works Group a Representative Vendor in its February 2017 Market Guide for Integrated Workplace Management Systems.

Transformative Technology for Healthcare Estates: New White Paper

Service Works launches new white paper, ‘Optimisation of Healthcare Estates Through Technology’, exploring how digitisation is at the heart of promoting patient-centric healthcare.

Service Works Welcomes New Group CIO to Board

Service Works Group has announced the appointment of new board member, Richard Newell, as Group Chief Information Officer.

CAFM in Healthcare – A Big Opportunity

Service Works’ CEO, Gary Watkins, guest blogs for The Facilities Management Forum on the challenges facing healthcare and how CAFM software solutions can help overcome these.

Service Works Announces Launch of Global PPP Survey in Collaboration with Partnerships Bulletin

Service Works launches new survey exploring the operational phase of PPP (public-private partnership) projects, in collaboration with leading industry journal, Partnerships Bulletin and its sister publication, P3 Bulletin.

SWG Supporting Digital Transformation in FM

Service Works Global is proud to be sponsoring the Digital Technology sessions at the FMA’s National Summit in Sydney – ‘Supporting Digital Transformation in FM’

Service Works Group Supports The Stoddart Review

Service Works Group is proud to announce that is has become a supporting organisation for the Stoddart Review, which was established to bring together the thoughts of business leaders and world-leading thinkers in the provision of high performing workplaces.

Facility Management Magazine & Service Works Global Launch Annual FM Software Survey

Our new survey, in partnership with Facility Management Magazine, aims to find out how technology is affecting FM across the Australian region.

Securing Success for PPP Contracts in their Operational Phase – New Insight from the CCPPP and Service Works

A review of the key challenges at the operational phase of a PPP and examines solutions for addressing them, focusing on creating strong and enduring relationships between the public and private sector stakeholders.

Service Works Global Appoints New General Manager

“Kyle’s diverse technical expertise and his holistic viewpoint make him the ideal candidate to head our Canadian operation; we are confident of the future of the business under his remit.”

Top Tech Trends for FM – 2017

Service Works predicts ten technology trends that facilities managers can expect to plan for in 2017, including mobile, IoT and wearables for FMs.

Service Works Group Continues International Expansion with Opening of New Offices in Sydney

Service Works Group (SWG), international P3 performance delivery and facilities management software provider, has announced the opening of its new offices in Sydney.

Service Works Awarded Prestigious ISO Certifications for Information Quality & Data Security

Service Works has been awarded ISO 9001 and ISO 27001 certifications for its commitment to excellence in quality management systems and information security management.

Optimising Healthcare Facilities With Technology

Transform your estates management with proven examples of best practice from healthcare trusts and hospitals across the world – book now for this event in London.

QFM Achieves Olympic Standard at the Pan Am Games

Case study: how QFM software helped to provide seamless delivery of services at the Pan Am Games, resulting in Olympic standard facilities management.

Performance Management Software Supports Availability of Medical Equipment in Canadian PPP Contract

SWG has been awarded a new contract to provide P3rform software to manage maintenance of medical equipment under a Canadian PPP (public-private partnership) contract.

Video: Service Works Discusses FM Trends at the Facilities Show 2016

Service Works’ Director Mark Kirkham speaks to PFM at the Facilities Show about how FM technology such as Self-Service and QFM Mobile can help meet the growing demands of the FM sector.

HefmA 2016 – Compassion, Culture & Compliance in Healthcare

An overview of the HefmA 2016 Conference, including the Lord Carter Report, ERIC and how FM software can help with space management and reporting.

NHS Trusts – The Challenges of Maintenance on an Aging Estate

The challenges of maintenance for NHS trusts, and how QFM facilities management software can deliver optimum value to the estate.

QFM User Group – Sharing Best Practice and New Functionality

Clients from across Australia both gathered in Melbourne and dialled in for Service Works’ QFM User Group on Friday 8th April. Read an overview of the meeting and request more information.

Service Works Demonstrates How New Technology Empowers FMs & End Users at the Facilities Show

International FM software provider Service Works Group will be exhibiting at the Facilities Show on stand N1300, demonstrating the latest web and mobile enhancements to its flagship facilities, estates and workplace management software, QFM.

How is Technology Affecting Facilities Management?

Technology in facilities management- how will 2016 compare to previous years? See our current insight and take our new FM Software Survey to be in with a chance of winning £500 in vouchers.

Survey by i-FM and Service Works Group Aims to Provide Insight into FM Software Use in the UK

A new survey by leading FM news service, i-FM, and Service Works Group aims to provide insight into FM software usage across the UK.

Top Five Reasons to Implement CAFM

Top Five Reasons to Implement a CAFM (Computer Aided Facilities Management) system, including short term benefits and long term ROI.

Successful FM Software Implementation: Latest Best Practice for Optimum Results

New white paper from Service Works. Download for guidance on implementing CAFM software; from the initial assessment of what is required from the software, through to post implementation and system support.

Infographic: FM Trends in 2016 and Beyond

Following an industry survey looking at FM Trends for 2016, Service Works has produced an infographic to analyse the results.

Service Works’ White Paper Helps FMs Bridge the BIM & CAFM Gap

Service Works Group has released a new white paper to help FMs embrace the technology by providing an overview of BIM in relation to FM.

QFM Software Serves the New South Wales Parliament

As published in the November issue of Facility Management magazine, this article explains how QFM Software from Service Works Group has enabled the Parliament of New South Wales to streamline maintenance job-logging processes, create efficiencies and ensure complete FM auditability.