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Manage help desks and assets with P3 QFM software by SWG

QFM Event Director is a comprehensive work order optimisation and job escalation management tool, which links seamlessly into QFM Help Desk.  QFM Event Director:

  • Provides visibility of critical real-time job information via one graphical screen
  • Incorporates a ‘traffic light’ colour coding system showing a live countdown for jobs, enabling rapid job escalation to intercept, escalate and action potential issues
  • Measures performance against defined SLAs providing the capability to accurately monitor KPI performance

For more information on QFM Event Director or to arrange a demonstration, please click here or call on +1 905 332 2335.

An overview can be watched below – for optimal viewing, please click the icon on the bottom right hand corner of the video to view in full screen mode.