Enquire Search
IWMS QFM software support from SWG

We are committed to delivering outstanding levels of service to all of our clients. Our Customer Support team forms a vital part of this relationship and is readily available via telephone and email to resolve your queries. All clients have access to our online, secure Client Portal which provides a wealth of information to help you make the most of QFM or P3rform software.

  • Comprehensive progress reporting for every case logged
  • Defined escalations procedure covered by a comprehensive service level agreement
  • Monthly statistical job reporting
  • Optional out-of-hours, remote and on-site support available
  • Online Client Portal provides access to a comprehensive knowledge base, FAQ library and real-time support case logging and management

If you are an existing Service Works’ client and wish to log a software support request, please email support@swg.com or visit the Client Portal here.

If you do not currently have access to the Client Portal, and would like to create an account, please contact us.

 

How Risky is Your Facilities Asset Management Strategy?
May 2018

How Risky is Your Asset Management Strategy?

This blog outlines how using CMMS software can build a strategic asset management strategy in line with the ISO 55000 series of standards.

Read more
Events and the facilities management team
March 2018

User Groups – Canada

We are pleased to announce that we will be running a series of online User Group meetings for Canadian clients in March and April 2018.

Read more
Service Works Global - IWMS and P3 O&M software providers
March 2018

Site Updates

We are currently making some updates to our French site.

Please bear with us while this work is done and check back soon.

Read more