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Latest Release – CAFM & Facilities Management Software – Service Works

QFM version provides a range of enhancements designed to improve the user experience. These include:

  • QFM Event Wizard is an intuitive graphical tool which enables self-service reporting of incidents. Custom home pages, with graphical buttons relevant to the business or site, make job logging quick and easy. Tailored workflows can be created for each user profile, to provide staff with rapid access to key features. Job management capabilities enable Managers to escalate incident-related tasks to staff or contractors and oversee progress. Job-related data can be analysed in dashboard reports, to monitor and review performance against SLAs.
  • QFM Resource Scheduler is a dynamic work scheduling tool which provides complete task, contractor and operative management. It enables reactive and planned maintenance jobs to be intelligently assigned to the most appropriate operative based on skill, location and capacity. QFM Resource Scheduler enables intelligent task allocation based on skill, location and capacity. The software manages personnel data relating to staff annual leave, sick days, training and shift patterns, and integrates with the QFM Mobile app to improve service delivery.
  • To book a demonstration of the latest QFM release, contact your account manager or e-mail info@swg.com.