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Service Works Global IWMS

With the holidays fast approaching, Service Works Global (SWG) reflects on the challenges and achievements of 2021. Facilities management has been at the forefront of the built environment during this past year, with sustainability commitments, building safety and the ongoing unprecedented challenges of the pandemic in the workplace being key drivers for the industry. SWG is proud to have provided the tools, through QFM software, to help with these challenges.

Software Launches

The new QFM 3.3 release included significant enhancements to the Parts and Stocks module, comprehensive asset data collection, and further enhancements to our market-leading IWMS software. Furthermore, the QFM 3.3 web release included increased functionality around the SFG20 and QFM integration, linking the QFM maintenance schedules to the corresponding SFG20 schedules, and ensuring generated jobs include appropriate SFG20 maintenance steps.

BIM and FM Knowledge Share

With the return of face-to-face events, SWG is busier than ever. We recently attended the UK’s University & Healthcare Estates & Innovation event in Birmingham to discuss BIM and IWMS. On the panel was Penny Brinsley, one of SWG’s Account Directors, alongside our client, Bath University.

In November, our CTO Paul McCarthy took part in the UK BIM Alliance’s panel discussion about the Construction Playbook and Transforming Infrastructure Performance at Digital Construction Week. Paul brought an FM perspective to the BIM discussion, outlining the importance and benefits of BIM at the operational phase.

Universities across the world have been hit by COVID-19 disruption for many months. Our Helping Universities Thrive in the Post Pandemic World white paper explores how IWMS can assist FMs in getting more out of available resources and streamlining operations to become more efficient, time-saving, and affordable.

In the wake of the Grenfell disaster four years ago, the Building Safety Bill will be published in 2022 by the UK Government. Our Creating a Golden Thread white paper gives an overview of the Bill as relevant to building owners and FM teams and how IWMS and BIM technology can assist in meeting safety standards.

To keep FMs on top of their game and equipped to deal with workplace challenges using our QFM software, we launched a series of free training webinars for our clients. Through QFM Tips & Tricks, members of the global SWG team demonstrated how to use popular QFM features and new releases, as well as sharing time-saving tips and a look at how other clients are using our software to share best practice.

Looking Ahead

We launched a new survey this month in the UK with the journal FMJ. The FM Tech Survey 2021 will ask how FM professionals are using technology in their role and the impact of COVID-19 on their workplace. We will share our findings with the industry in early 2022. Read our blog for a reflection on ten years of FM surveys, with data collated from the past decade.

Contact us or request a demonstration for more information about how Service Works Global and QFM software can help you with FM, PPP, BIM, or space management.