Australia
9th April 2024
Service Works Global Turns 30
Established in April 1994, the business has gone from strength to strength under CEO Gary Watkins, and with parent company Addnode Group since 2017.
8th April 2024
SWG Newsletter April 2024
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
26th January 2024
A Technological Revolution for P3
SWG’s Kelly Widger, is featured in CFM&D to discuss the Canadian P3 market and analyse the role of BIM and digital twins.
18th December 2023
SWG Newsletter Q4 2023
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
2nd November 2023
Retrofitting BIM: Creating Better Buildings
Featured in Public Sector Build Journal, Marc Watkins, Business Development Director, discusses how retrofitting existing buildings with BIM technology can improve building capabilities and how it can help building owners during the RAAC crisis.
4th October 2023
Digital Dilemma
Featured in Facilities Management Journal, Paul McCarthy, CTO, discusses how FMs can determine which digital solutions are the right ones.
3rd October 2023
SWG Newsletter Q3 2023
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
4th August 2023
Optimising Energy Management in Education Estates
Featured in Campus Estates Journal, learn how technology including CAFM, BIM and sensors can drive efficiency in energy management.
29th June 2023
How FMs Can Embrace Tech in the Era of Flexible Work
Samantha Fuller, International General Manager, SWG, discusses with FM Magazine how tech can help with a seamless transition to hybrid work.
27th June 2023
SWG Newsletter June 2023
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
13th June 2023
Protecting Historic Buildings with Digital Models
SWG share advice on how digital models of historic buildings can act as a back-up in the case of extensive damage and provide immediate benefits to building and facilities managers.
6th June 2023
Service Works Global Releases White Paper About the Steps to Creating a Smart Building
SWG have released a new white paper, The Art of the Possible, that details the seven steps to creating a smart building.
31st May 2023
How Wellness in the Workplace can be Supported by Smart Building Technology
Hazel Bedson, Marketing & Operations Director, SWG, discusses with Energy Manager Magazine how smart building technology can support wellness in the workplace.
30th March 2023
SWG Newsletter March 2023
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
8th March 2023
Digital Journey
SWG explore the benefits of digitalisation in the built environment and advise how FMs can start the digital journey as illustrated by two case studies.
8th March 2023
How can smart technology improve building efficiency?
SWG discuss how digital construction with BIM models and Digital Twins can improve building efficiency and help with sustainability goals.
23rd January 2023
How Virtual Models Can Benefit Multiple Workplace Departments
SWG offers advice on how virtual models can prove beneficial for different workplace departments, such as the marketing sector and FMs.
7th December 2022
SWG Newsletter December 2022
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
11th November 2022
How Will CMMS Systems Advance to Assist FM Delivery?
We speak to FM Director magazine about how CMMS requirements have gone beyond purely asset management, with huge scope now for smart technology integration.
25th October 2022
The Digital Twin Journey Webinar
Join SWG, the IWFM and Microsoft on 2 November for an hour’s webinar addressing the practical considerations of digital twins, and providing guidance for those looking to unlock the benefits.
20th October 2022
Leveraging Technology to build Sustainable Higher Education Estates
SWG shares insight on why successful implementation of CMMS software can help increase sustainability, with a focus on higher education institutions.
3rd October 2022
How Virtual Models Can Be Used For FM
We speak to Facilitate magazine about how FM can play a valuable support role to marketing and IT when creating a virtual model of facilities.
28th September 2022
Digitising for Optimal Building Performance: SWG at the Smart Buildings Show
Speaking in the Connected Management theatre, SWG will be sharing expert insight into how FMs can optimise intelligent buildings using FM software and integration: making them more economical for owners as well as more functional and safer for occupiers.
22nd August 2022
SWG Celebrates ISO and Microsoft Recertification
SWG celebrates renewing ISO 9001 (quality management) and ISO 27001 (Information security management) certifications, as well as its Microsoft Gold Partner status.
6th July 2022
SWG Newsletter July 2022
SWG’s latest newsletter highlights our return to in-person events, new industry collaborations and complimentary FM and BIM resources.
27th May 2022
Improving Transparency in the Building Lifecycle
SWG Canada’s General Manager Kelly Widger discusses using BIM to improve transparency in the building lifecycle with magazine CFM&D.
8th April 2022
Creating Smarter Spaces at Total Facilities with SWG
Visit SWG at stand E8 for market-leading CMMS, BIM and PPP performance management software.
7th April 2022
SWG Newsletter April 2022
New FM resources for April: QFM software updates, case studies, webinars, events and articles.
28th January 2022
The Role of BIM and Digital Twins in the Repurposing of Workplaces
How technologies such as BIM and digital twins can provide an all-important factual grounding for workplace change strategies.
17th December 2021
SWG Newsletter December 2021
With the holidays fast approaching, read our final update for the year on our achievements in 2021.
5th October 2021
Service Works Global Again Recognised With ISO 27001 and ISO 9001 Certifications
Despite a challenging year for so many, Service Works Global has again achieved ISO certification for exceptional information security (ISO 27001) and quality management (ISO 9001).
21st June 2021
Building Lifecycle Management for FM eBook
‘Building Lifecycle for FM: Maximising Your Building’s Potential in the Operational Phase’ is the latest eBook from SWG and includes articles from industry experts.
19th March 2021
Service Works Global & Symetri Become the First Platinum + Patrons of the UK BIM Alliance
Service Works Global and Symetri (both part of the Addnode Group) join the UK BIM Alliance as Platinum + patrons.
16th March 2021
Technology ‘Need to Knows’ for the Modern FM
Based on the questions we’re asked most often, the Guide covers an overview of asset management, building information modelling (BIM), sensors and CMMS.
28th January 2021
BIM and its Worldwide Status
SWG’s Samantha Fuller talks to Facility Perspectives magazine about BIM’s growing importance and adoption in FM.
21st October 2020
Digitising Existing Buildings – New Webinar Series
Why digitise? The industry is moving towards reliance on digital information – join our webinars to learn how you can digitise your buildings.
13th July 2020
Australia More IoT Focused Than International FM – New Research Released
The results of this year’s FM Tech survey have been insightful, particularly in showing the similarities and differences in FM across the world.
2nd July 2020
Service Works Global Extends Market Share With Addition of Excitech’s CAFM Business
Excitech, an Addnode Group company and the UK leader in technology and services for the construction and manufacturing sectors, today announced it will be transferring its CAFM business unit to Service Works Global.
1st July 2020
Service Works Global Awarded ISO Accolade for Quality and Information Security
Service Works Global has again been awarded ISO certifications 9001 for quality management, and 27001 for information security management.
10th May 2020
FM Tech Survey 2020 Results
Where is the untapped potential in FM? Read the FM Tech Survey 2020 Results for Asia Pacific to find out more.
4th November 2019
Are You Ready For BIM? New Guidance Released by SWG
SWG has authored a new white paper that will help facilities managers understand if BIM is right for their organisation, and how to undertake the process.
22nd October 2019
BIM: The Great FM Divide
Gary Watkins, CEO of SWG, provides an update on building information modelling (BIM) and looks at the new technology that’s making it easier for FMs to use.
11th September 2019
Demystifying BIM – Register for the Webinar
Service Works Global announces the return of its successful webinar sessions to discuss the benefits that BIM (building information modelling) brings to FM and how BIM works in practice with live demonstrations by industry experts.
4th July 2019
SWG Unveils New BIM Tech at Facilities Show
Service Works Global debuted its new virtual reality (VR) BIM tool at Facilities Show, which allows visitors to ‘walk though’ a building using a VR headset.
10th June 2019
New e-Book Provides Crucial Insight Into BIM
Service Works has introduced its new BIM e-Book which discusses the present and future roles of BIM for FM.
19th March 2019
5 Reasons Why FM is Not Just an “Operational Expense”
Featured in FM Magazine, SWG discuss why FM is not just an ‘operational expense’, and why board executives must recognise the value the FM profession brings.
13th March 2019
Better with BIM
BIM is growing in importance throughout Australia and 52% of FM professionals believe it will be a key technology. Ask SWG about QFM BIM Software at Total Facilities 2019.
8th February 2019
SWG Live at Total Facilities 2019
The SWG team will be showcasing QFM and P3rform software to demonstrate how FMs can achieve high performing facilities with a return on investment of less than 18 months.
5th December 2018
Service Works Global Announces Further Expansion in FM and PPP Arena
Service Works Global (SWG) announces merger with the FM division of its Scandinavian sister company, Symetri.
28th March 2018
QFM User Group – Asia Pacific
We would be delighted if our clients can join us on the morning of Thursday 12th April for our QFM User Group Conference, including a networking lunch.
28th February 2018
Stay at the Forefront of FM Innovation – Service Works Global at Total Facilities 2018
SWG will be joining a league of innovators exhibiting at Australia’s leading facilities and workplace event, Total Facilities: 18th – 19th April 2018.
20th November 2017
Forward With BIM
The value of BIM to facilities management is becoming more widely understood – SWG’s CEO discusses BIM with FMJ.
1st August 2017
Addnode Group Acquires Service Works Group
With over 1,000 client sites across the globe, SWG will continue to design, develop and support QFM and P3rform, its market leading Facilities Management and PPP performance software applications, across the globe.
16th February 2017
Service Works Welcomes New Group CIO to Board
Service Works Group has announced the appointment of new board member, Richard Newell, as Group Chief Information Officer.
28th October 2016
Service Works Global Appoints New General Manager
“Kyle’s diverse technical expertise and his holistic viewpoint make him the ideal candidate to head our Canadian operation; we are confident of the future of the business under his remit.”
14th October 2016
Service Works Group Continues International Expansion with Opening of New Offices in Sydney
Service Works Group (SWG), international P3 performance delivery and facilities management software provider, has announced the opening of its new offices in Sydney.
21st September 2016
Service Works Awarded Prestigious ISO Certifications for Information Quality & Data Security
Service Works has been awarded ISO 9001 and ISO 27001 certifications for its commitment to excellence in quality management systems and information security management.
20th April 2016
QFM User Group – Sharing Best Practice and New Functionality
Clients from across Australia both gathered in Melbourne and dialled in for Service Works’ QFM User Group on Friday 8th April. Read an overview of the meeting and request more information.
16th February 2016
Survey by i-FM and Service Works Group Aims to Provide Insight into FM Software Use in the UK
A new survey by leading FM news service, i-FM, and Service Works Group aims to provide insight into FM software usage across the UK.
29th January 2016
Successful FM Software Implementation: Latest Best Practice for Optimum Results
New white paper from Service Works. Download for guidance on implementing CAFM software; from the initial assessment of what is required from the software, through to post implementation and system support.
9th December 2015
Service Works’ White Paper Helps FMs Bridge the BIM & CAFM Gap
Service Works Group has released a new white paper to help FMs embrace the technology by providing an overview of BIM in relation to FM.
23rd November 2015
Videos: FM Trends in 2016
In a series of short videos, Andrew Wilkinson, Strategy and Marketing Director of Sodexo and Mark Kirkham, Director of Service Works briefly address some of the issues that will affect Facilities Management in 2016.
11th November 2015
Live Webinar: What’s Trending in FM in 2016, 25th November 2015 @ 11am
A webinar to explore what the future holds for the FM industry in 2016 and beyond, jointly hosted by Service Works Group and Facilities Show, will take place at 11am on Wednesday, 25th November 2015.
20th August 2015
Integrating BIM with CAFM for Meaningful Data
This article from Service Works explains how CAFM and BIM joining forces provides valuable operational FM information as well as more reliable data to report on.
25th June 2015
Panel Debate Predicts Future of FM Technology in the Workplace
A panel of technology experts at this year’s Facilities Show considered how technology will continue to improve the way our workplaces work.
1st July 2014
The Ostrich Dilemma
In this PFM cover story, FM industry experts discuss the importance of Building Information Modelling (BIM) and the importance of generating awareness.
28th September 2022
SWG Newsletter September 2022
SWG’s latest newsletter highlights our focus on cyber security, ISO certification renewal and upcoming presentation at the Smart Buildings Show.
28th September 2022
How to Ensure Your Facility is Making the Most of its Smart Technology
We recently spoke to the journal PFM on the subject of how FMs must prove that the technology used to run their facilities is working to provide the best outcomes.
27th July 2023
SWG celebrates the Renewal of ISO 9001 and ISO 27001 certifications
SWG celebrates renewing ISO 9001 (quality management) and ISO 27001 (Information security management) certifications.
