Canada
4th September 2024
Technology in FM: An FM Industry Temperature Check
We explore the new technologies in FM, AI and IoT, the challenges facility managers face, hybrid working and sustainability.
17th July 2024
SWG Newsletter August 2024
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
26th June 2024
How to Use Tech to Support With Efficient Refurb and Refit Projects
How effective space management and new technology in the public sector drives efficiencies, compliance and sustainability.
12th June 2024
How Smart Space Management Can Support Refurb Projects
How effective space management and new technology in the public sector drives efficiencies, compliance and sustainability.
10th June 2024
How Optimised Space Management Can Support Hospital Efficiency
We discuss how NHS hospitals are using strategic space management to improve operations & patient care amid overcrowding and underinvestment.
7th May 2024
How to Utilise Technology to Achieve Sustainability Goals
We discuss how the strategic use of sensors, FM software, and IoT can help university estate teams drive sustainability on their campuses.
25th April 2024
Managing Matchday Maintenance
MCG and SWG discuss managing maintenance on event day, including the challenges, and offer advice on easing the burden on facility staff.
24th April 2024
SWG Turns 30 – A Journey Through the i-FM Archives
Leading UK journal i-FM delves into the archives to see what SWG’s story can tell us about how the FM market has changed over time, and where it is likely to head.
8th April 2024
SWG Newsletter April 2024
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
2nd January 2024
Staying on Track – Using AI in Transport Hubs
Featured in PFM, Paul McCarthy, CTO at Service Works Global, discusses how Al is supporting asset maintenance at transport hubs.
10th November 2023
Why FM Really Matters
Featured in PFM, Marc Watkins, our BDD, discusses how efficient facilities management is vital to employee experience and productivity.
8th August 2023
How To Manage Maintenance Requests On Event Days
Featured in Football & Stadium Magazine, Penny Brinsley discusses the challenges of managing maintenance requests on event days.
4th August 2023
Optimising Energy Management in Education Estates
Featured in Campus Estates Journal, learn how technology including CAFM, BIM and sensors can drive efficiency in energy management.
6th June 2023
Service Works Global Releases White Paper About the Steps to Creating a Smart Building
SWG have released a new white paper, The Art of the Possible, that details the seven steps to creating a smart building.
31st May 2023
How Wellness in the Workplace can be Supported by Smart Building Technology
Hazel Bedson, Marketing & Operations Director, SWG, discusses with Energy Manager Magazine how smart building technology can support wellness in the workplace.
3rd October 2022
How Virtual Models Can Be Used For FM
We speak to Facilitate magazine about how FM can play a valuable support role to marketing and IT when creating a virtual model of facilities.
28th September 2022
Digitising for Optimal Building Performance: SWG at the Smart Buildings Show
Speaking in the Connected Management theatre, SWG will be sharing expert insight into how FMs can optimise intelligent buildings using FM software and integration: making them more economical for owners as well as more functional and safer for occupiers.
5th December 2018
Service Works Global Announces Further Expansion in FM and P3 Arena
Service Works Global (SWG) announces merger with the FM division of its Scandinavian sister company, Symetri.
1st October 2018
Latest QFM Release
QFM’s new features have been developed to streamline visitor bookings and support asset management processes.
30th August 2018
Latest QFM Release
The latest version of QFM includes a range of new features to streamline facilities operations.
15th August 2018
SWG Launches Business Intelligence Reporting Tool to Support Facilities & Estates Decision-Making
SWG’s new Business Intelligence (BI) reporting tool allows facilities, estates or space management data to be analysed in depth via your reporting / BI tool of choice.
25th January 2018
How is Technology Affecting FM? SWG and FMJ Launch New Survey
Your responses to this survey will help to provide analysis and insight into the use of technology within the FM industry, so your input is vital.
29th November 2017
Top Tech Trends for FM – 2018
Service Works Group (SWG) takes a look at the technology trends and advances facilities managers can expect in 2018 and beyond.
9th November 2017
Corporate Office FM Specialist, Anabas, Selects QFM Software
Leading FM specialist, Anabas, has contracted with SWG to implement a fully integrated suite of web-based management software tools, providing unparalleled control and monitoring of its facilities and operations.
8th November 2017
Webinar – Selecting FM Software – BIFM & SWG
Hosted by BIFM and Service Works Group, this webinar will explain the essentials for planning, selecting and implementing a new FM software application.
25th October 2017
Meeting the FM Challenge at the World’s Largest Cricket Stadium
Melbourne Cricket Ground chooses QFM facilities management software to manage the largest sporting stadium in the Southern Hemisphere.
1st August 2017
Addnode Group Acquires Service Works Group
With over 1,000 client sites across the globe, SWG will continue to design, develop and support QFM and P3rform, its market leading Facilities Management and PPP performance software applications, across the globe.
18th April 2017
Verdantix Names Service Works as a Smart IWMS Innovator
Service Works Group has been named as a top innovator by independent research and consultancy firm, Verdantix, in its new report “Smart Innovators: Integrated Workplace Management Systems”.
9th March 2017
SWG Named in Gartner’s IWMS Market Guide
World-leading technology research and advisory company, Gartner, has named Service Works Group a Representative Vendor in its February 2017 Market Guide for Integrated Workplace Management Systems.
17th February 2017
Transformative Technology for Healthcare Estates: New White Paper
Service Works launches new white paper, ‘Optimisation of Healthcare Estates Through Technology’, exploring how digitisation is at the heart of promoting patient-centric healthcare.
16th February 2017
Service Works Welcomes New Group CIO to Board
Service Works Group has announced the appointment of new board member, Richard Newell, as Group Chief Information Officer.
16th February 2017
CAFM in Healthcare – A Big Opportunity
Service Works’ CEO, Gary Watkins, guest blogs for The Facilities Management Forum on the challenges facing healthcare and how CAFM software solutions can help overcome these.
8th February 2017
SWG Supporting Digital Transformation in FM
Service Works Global is proud to be sponsoring the Digital Technology sessions at the FMA’s National Summit in Sydney – ‘Supporting Digital Transformation in FM’
28th October 2016
Service Works Global Appoints New General Manager
“Kyle’s diverse technical expertise and his holistic viewpoint make him the ideal candidate to head our Canadian operation; we are confident of the future of the business under his remit.”
14th October 2016
Service Works Group Continues International Expansion with Opening of New Offices in Sydney
Service Works Group (SWG), international P3 performance delivery and facilities management software provider, has announced the opening of its new offices in Sydney.
21st September 2016
Service Works Awarded Prestigious ISO Certifications for Information Quality & Data Security
Service Works has been awarded ISO 9001 and ISO 27001 certifications for its commitment to excellence in quality management systems and information security management.
1st September 2016
QFM Achieves Olympic Standard at the Pan Am Games
Case study: how QFM software helped to provide seamless delivery of services at the Pan Am Games, resulting in Olympic standard facilities management.
13th July 2016
Video: Service Works Discusses FM Trends at the Facilities Show 2016
Service Works’ Director Mark Kirkham speaks to PFM at the Facilities Show about how FM technology such as Self-Service and QFM Mobile can help meet the growing demands of the FM sector.
26th May 2016
Optimising Health Facilities with QFM, Wednesday 15th June, Royal Hospital of Neuro-disability
We are pleased to announce that on Wednesday 15th June 2016, we will be hosting an event for a select number of our healthcare clients, providing an opportunity to learn more about technological FM innovation, as well as the latest functionality in QFM and global best practice from some of our largest international healthcare clients. If […]
28th April 2016
NHS Trusts – The Challenges of Maintenance on an Aging Estate
The challenges of maintenance for NHS trusts, and how QFM facilities management software can deliver optimum value to the estate.
20th April 2016
QFM User Group – Sharing Best Practice and New Functionality
Clients from across Australia both gathered in Melbourne and dialled in for Service Works’ QFM User Group on Friday 8th April. Read an overview of the meeting and request more information.
8th April 2016
Service Works Demonstrates How New Technology Empowers FMs & End Users at the Facilities Show
International FM software provider Service Works Group will be exhibiting at the Facilities Show on stand N1300, demonstrating the latest web and mobile enhancements to its flagship facilities, estates and workplace management software, QFM.
10th March 2016
How is Technology Affecting Facilities Management?
Technology in facilities management- how will 2016 compare to previous years? See our current insight and take our new FM Software Survey to be in with a chance of winning £500 in vouchers.
16th February 2016
Survey by i-FM and Service Works Group Aims to Provide Insight into FM Software Use in the UK
A new survey by leading FM news service, i-FM, and Service Works Group aims to provide insight into FM software usage across the UK.
3rd February 2016
Top Five Reasons to Implement CAFM
Top Five Reasons to Implement a CAFM (Computer Aided Facilities Management) system, including short term benefits and long term ROI.
29th January 2016
Successful FM Software Implementation: Latest Best Practice for Optimum Results
New white paper from Service Works. Download for guidance on implementing CAFM software; from the initial assessment of what is required from the software, through to post implementation and system support.
16th December 2015
Infographic: FM Trends in 2016 and Beyond
Following an industry survey looking at FM Trends for 2016, Service Works has produced an infographic to analyse the results.
9th December 2015
Service Works’ White Paper Helps FMs Bridge the BIM & CAFM Gap
Service Works Group has released a new white paper to help FMs embrace the technology by providing an overview of BIM in relation to FM.
30th November 2015
QFM Software Serves the New South Wales Parliament
As published in the November issue of Facility Management magazine, this article explains how QFM Software from Service Works Group has enabled the Parliament of New South Wales to streamline maintenance job-logging processes, create efficiencies and ensure complete FM auditability.
23rd November 2015
Videos: FM Trends in 2016
In a series of short videos, Andrew Wilkinson, Strategy and Marketing Director of Sodexo and Mark Kirkham, Director of Service Works briefly address some of the issues that will affect Facilities Management in 2016.
20th August 2015
Integrating BIM with CAFM for Meaningful Data
This article from Service Works explains how CAFM and BIM joining forces provides valuable operational FM information as well as more reliable data to report on.
19th August 2015
Turning to FM Technology to Break Out of the ‘Cells’
In this article, Service Works explain why it is increasingly important to reduce reliance on Excel spreadsheets and move towards more reliable software.
23rd July 2015
Survey Reveals Industry Need for Clear Long-Term Vision of the Benefits of FM Software
A recent survey conducted by Service Works Group and the Facilities Show reveals the need to cut through the jargon to reveal the benefits of FM software.
14th July 2015
Video: Service Works Demonstrates FM Software Innovation at the Facilities Show 2015
In this short video, Mark Kirkham, Director of Service Works, discusses the company’s latest innovations at the Facilities Show 2015.
25th June 2015
Panel Debate Predicts Future of FM Technology in the Workplace
A panel of technology experts at this year’s Facilities Show considered how technology will continue to improve the way our workplaces work.
19th June 2015
Schooled in Service
This article examines how QFM Software from Service Works Group has played a vital role in enhancing service delivery at ACS International Schools in London.
9th June 2015
FM Software – Can it Unleash the Industry’s Future Potential?
Join the UK’s leading FM technology companies at the Facilities Show to discuss the future of FM software and how it can give your organisation competitive advantage.
11th May 2015
Service Works to Showcase Mobile and Self-Service FM Software at the Facilities Show
Service Works will be demonstrating the latest self-service and mobile enhancements to its flagship facilities, estates and workplace management software, QFM, at the Facilities Show.
9th April 2015
Good Practice Guide to Selecting FM Software
Published by the BIFM in collaboration with Service Works, the guide provides information about the critical issues involved in selecting and implementing a software solution for FM and looks at key technology trends that may influence the decision-making processes.
27th March 2015
The FM Challenge in Education
From leadership and management to technical and compliance knowledge, the key role of the facilities manager in education is the topic of the BIFM Education Special Interest Group event on Wednesday 15 April.
16th March 2015
The Future of Everything
Service Works takes part in an article by FMJ (Facilities Management Journal), asking what industry experts think the workplace of twenty years will look like, and what role CAFM will play.
5th February 2015
Buying Power: Guiding FMs Through the Maze of Choosing Software
A new guide from Service Works aids Facilities Managers in selecting an FM software tool and preparing a comprehensive and compelling business case.
10th December 2014
Survey to Build a Picture of FM Software Usage
The Facilities Show, in collaboration with international FM software provider Service Works Group, is conducting the latest UK FM Software Survey which aims to provide the most complete and thought-provoking picture of how technology is impacting the profession.
7th October 2014
Mindful of the Future
Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.
1st August 2014
FM Software Acronyms Poll Reveals Confusion
A recent poll by Service Works revealed that the numerous acronyms used to describe FM software are causing confusion. A variety of different terms, including CAFM, CMMS, IWMS and MMS are used, but many believe that they all offer broadly similar functionality.
1st May 2014
The Way of the Future
Mark Kirkham, Director of Service Works and FM industry experts discuss the benefits, limitations and future of mobile devices for facilities managers.
1st June 2020
Managing Site-Wide Health and Safety with QFM
How creating schedules by location, rather than asset, can help FMs manage health and safety across their site.
7th October 2014
Mindful of the Future
Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.
1st September 2013
Effective Asset Management for Facilities Managers
Gary Watkins, CEO of Service Works discusses the importance and benefits of having a comprehensive asset management strategy.
