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FM and PPP payment mechanism software at Peterborough Hospital

Multiplex Europe required a computer aided facilities management (CAFM) system to manage the service desk and hard FM service delivery at the new, £335 million state-of-the art Peterborough Hospital.

Objectives included centralisation of reactive and planned maintenance requests to support optimum service delivery in line with public-private partnership (PPP) contractual parameters. Service Works’ software has delivered visibility of performance and comprehensive, automated PPP concession management.

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