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Service Works Global FM, BIM and PPP newsletter

Our parent company, Addnode Group, have celebrated their 20th anniversary this February. By providing a unique platform for entrepreneurs and leaders and supporting them, Addnode Group has seen fantastic growth over the past 20 years, including 74 acquisitions and a presence in 19 countries. One of the latest of these acquisitions was leading Swedish real estate company, Fast2, which becomes a part of Service Works Global (SWG).

It’s been a busy start to the year in the FM world and for SWG, with the latest release of QFM software, a webinar exploring the benefits of using computer-aided facilities management (CAFM) software and a virtual user day for our Archibus client base.

Software Launches

QFM Software Enhancements

Early this year marked the release of QFM 4.3 which included a number of enhancements to the QFM platform.  These developments provide an improved user experience and extended features for the QFM Events module to improve event escalations, the QFM Wizard to provide additional details for logged jobs and enrichments to the QFM Parts and Stock module. These include a range of new stock controls, including increased options to control the allocation and release of stocked parts based on user class and the ability to release unused parts from cancelled jobs. QFM software enhancements are driven by our internal product teams and client feedback to ensure customers can continue to improve and streamline FM service delivery on site.


SWG Acquires Fast2

At the start of this year, Addnode Group acquired FAST2 Affärssystem AB (FAST2), one of Sweden’s leading suppliers of business systems for real estate companies, which now becomes part of SWG. Gary Watkins, CEO, says “The acquisition of FAST2 strengthens and broadens our offering. With the increased competence within our new joint organisation, we will have even greater capacity to support our customers with smart digital solutions for sustainable communities. We see strong opportunities to develop our relationships with existing clients, as well as reach new customers, together with FAST2”. Read more here.

Archibus User Day

Service Works Global were pleased to host the 2023 Archibus Virtual User Day with guest speakers from Eptura and University of Bath. It was an informative, interactive day with client presentations, product updates and one-to-one workshops with representatives from SWG’s Account Management, Support and Consulting teams.

QFM Tips & Tricks Webinars

To help you get the most from your QFM CAFM software, insight into different modules, and see some features you may not be using fully, we hosted a series of free webinars called QFM Tips & Tricks. Each webinar focused on a different element of QFM and guided audiences through helpful QFM tips and provided answers to commonly asked questions. Find out more or watch on demand here.

Benefits of Using CAFM Software for the FM Professional

SWI was joined by iHorizons, Qatar’s digital transformation specialist and our long-time partner, to present a webinar explaining the benefits of using a CAFM system for FM professionals. The webinar explored how to use CAFM to maintain compliance, improve asset management and manage budgetary pressure to achieve more with less. If you’d like to watch the webinar on demand, click here.

Visit us at the Facilities Show

We’re looking forward to meeting some new faces and catching up with existing clients at the UK’s largest FM Show, the Facilities Show, from 16th – 18th May. Come visit us at stand FM 3870, where we will be ready to demonstrate and advise on how our market leading QFM software can solve your FM, BIM and PPP challenges. Pre-book a meeting with us or request more information by emailing info@swg.com.

FM Knowledge

Cyber Security: Under Attack

As you will no doubt be aware, risks of a cyber-attack can increase with the implementation of more technology and smart devices. A CAFM system brings many benefits, but, as with any new system implementation, organisations must ensure that strong cyber security protocols are in place. Paul McCarthy, SWG’s CTO, spoke to PFM to discuss how to protect CAFM systems from cyber threats.

Virtual Models Supporting the Workplace

The pandemic has hastened the adoption of many workplace technologies, however one facet of technology that has gone slightly under the radar is the use of virtual models. Published in CoreNet Global, our Account Director, Penny Brinsley explored how virtual models can benefit multiple workplace departments, such as the marketing sector and FMs.

The Use of Asset Registers Within Healthcare

When healthcare facilities are maintained with accurate, up-to-date asset registers, service efficiency improves, meaning hospital staff are free to dedicate as much time and resource as possible to contributing to the quality of life and wellbeing of their patients. In Healthcare Design & Management, SWG’s CEO Gary Watkins discussed how asset registers can help healthcare estates improve the management of facilities work and therefore providing a better patient care experience.

BIM and Smart Technology can Improve Building Efficiency

Paul McCarthy, CTO of Service Works Global, featured in both FMJ and PBC Today, exploring the benefits of digitalisation in the built environment. Talking to FMJ, he discusses the benefits of using BIM in digital transformation and uses two case studies to illustrate how FMs can start the digital journey.

As advised in PBC Today, when implementing smart technology it is best to smart small with one project at a time, giving the chance to assess the data at each stage. The important thing to remember when investing in infrastructure for a smart building is that it does not need to break the bank.

Embracing Equity

International Women’s Day (IWD) provides an opportunity to both celebrate the achievements of women and reinforce the need for accelerating gender parity. To mark the occasion this year, four influential women within SWG spoke about the changes they’ve seen in the industry, what advice they would give and the women that have inspired them. Read more here.

For more details on any of these items, please email us at info@swg.com.