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Help desk, reactive maintenance, CAFM software Service Works Group

QFM Help Desk is an intelligent, web enabled incident management system which:

  • Rapidly captures and prioritises maintenance requests
  • Automatically notifies the service provider to reduce job notification and rectification times
  • Identifies repeat calls and eliminates unnecessary call outs
  • Issues service provider job quotations, to secure the most cost effective price
  • Calculates powerful financial information, including job costings, invoice reconciliation and budget management

For more information on QFM Help Desk or to arrange a demonstration, please email info@swg.com or call on 0208 877 4080.

An overview can be watched below – for optimal viewing, please click the icon on the bottom right hand corner of the video to view in full screen mode.