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The recent webinar hosted by Service Works explored how FM software can improve service delivery and optimise operational output through effective performance monitoring. The webinar examined the theory and explained the benefits, which included:

  • Real-time SLA monitoring and improved KPI performance, through live dashboard reporting
  • Advanced warning of potential service failures, via in-built alarms which monitor maintenance activity in real-time
  • Improved client communication and enhanced service levels, which are achieved using self-service technology, enabling building users and operatives to track jobs from notification to completion
  • Increased efficiency of field-based staff and external contractors, using mobile FM apps, optimised for use on tablets and smartphones

For more information on QFM Software or to arrange a demonstration, please email info@swg.com or call on 0208 877 4080.

View the video below

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BIM for FM - Service Works Global Webinar Review
September 2019

BIM for FM Webinar – an Overview

Service Works Global’s ‘BIM for FM’ webinar this week showed the practical side of how building information modelling (BIM) can be used within FM.

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September 2019

Demystifying BIM – Register for the Webinar

Service Works Global announces the return of its successful webinar sessions to discuss the benefits that BIM (building information modelling) brings to FM and how BIM works in practice with live demonstrations.

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Edith Cowan University and QFM facilities management software from Service Works
November 2014

Mastering Facilities Management at Edith Cowan University

This article examines how Edith Cowan University manages the renewal and expansion of its estate. The University recognises the importance of maintaining its facilities in order to remain at the forefront of academic and research excellence. It uses QFM Software to manage its buildings and services and the product’s inbuilt reporting to identify trends and drive strategy.

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