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February 2024

How Converging Technologies are Shaping User Experience

We discuss how converging technologies like AI, IoT, and BIM can enhance operational efficiency, occupant comfort & maintenance strategies.

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February 2024

How Social Housing Teams can Mitigate a Crisis

Marc Watkins, Business Development Director at SWG, discusses the impact of RAAC on the social housing sector, and how operators can utilise BIM systems to not only understand their estates, but increase efficiencies and reduce costs.

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Benefits of Self-Service for Facilities Managers by Service Works
March 2014

Empowering the Customer Through Self-Service Technology

Service Works’ CEO, Gary Watkins, discusses how self-service technology is revolutionising customer service in the FM industry, the benefits it offers and how to market self-service to ensure effective adoption.

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