UK
April 2024
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30 Years of FM and SWG
Celebrating our 30th birthday, we look back over the last three decades of our history and the evolution of the FM landscape.
April 2024
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SWG Turns 30 – A Journey Through the i-FM Archives
Leading UK journal i-FM delves into the archives to see what SWG’s story can tell us about how the FM market has changed over time, and where it is likely to head.
March 2014
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Empowering the Customer Through Self-Service Technology
Service Works’ CEO, Gary Watkins, discusses how self-service technology is revolutionising customer service in the FM industry, the benefits it offers and how to market self-service to ensure effective adoption.
