Our Experience
Service Works has extensive experience of delivering CAFM solutions to organisations across every industry sector. Our market-leading FM software, QFM is used across over 1,000 sites worldwide.
QFM provides the tools to enable organisations of all sizes to rapidly implement a comprehensive and cost-effective facilities and estates management program:
- Delivers rapid return on investment by automating time consuming manual tasks
- A centralised view of facilities-related information provides a clear view of planned and reactive maintenance spend
- Asset value is optimised through reduced downtime and lower cost of ownership
- Aids compliance and provides a complete audit trail for health, safety and statutory requirements
- Key Performance Indicators enable senior management to evaluate the effectiveness of the current maintenance operations and support organisational and personnel decisions
Click on the links below to view or download PDF versions of our client case studies.
Alternatively, to read more about our experience of delivering CAFM solutions to organisations across both the private sector and public sector, please use the links to the right.
BNY Mellon – Delivery of an FM and Bookings Management solution across a network of UK offices, for a global financial leader
Brookfield Europe – Implementation of a CAFM Solution to manage service delivery and PFI concession management at Peterborough Hospital, UK
Melbourne Convention & Exhibition Centre – Delivery of an integrated facilities & performance management software solution for a PPP contract, ensuring the ongoing success of a landmark Australian venue
Leapfrog Day Nurseries – Supporting facilities management at a network of over 100 children’s nurseries throughout the UKS
Southern Health NHS Foundation Trust – A centralised CAFM solution supporting the delivery of community health services across the south of England
The Scottish Court Service – A web-based CAFM solution supporting a network of justice and custodial facilities across Scotland
South Australian Police & Courts – Implementation of a centralised web based FM help desk application and PPP fee abatement system, ensuring optimum service delivery in a complex and ground-breaking Public Private Partnership
Corus Group – Supporting effective facilities and maintenance operations at the Research, Development and Technology site of a leading global manufacturer
Total Fitness – Delivering time and cost savings to the facilities operations of a UK wide gym chain
Monarch Aircraft Engineering – Implementation of a CAFM system to manage buildings and assets
Glasgow Schools – A centralised CAFM helpdesk system for managing PFI service delivery across a network of schools, resulting in an increase in contractor service performance by 70%
Central Trains – Controlling planned and reactive maintenance across of network of UK rail stations
Kier Managed Services / Neath Port Talbot Hospital – Supporting a leading FM service provider at one of the most effectively managed hospitals of it type in the UK
Bournemouth Library – Supporting effective facilities management and energy efficiency within an innovative PFI project
Mater Hospital - Supporting Performance Management at a prestigious PPP contract in NSW, Australia
Fat Face and Young’s Breweries - examples of Service Works’ experience within the retail industry
Robertson FM - optimising the performance of property and building maintenance services across 26+ contracts