Australia
9th September 2024
Using Software for Safety Compliance in Residential Care
We explain how implementing CAFM software can help Aged Care providers automate maintenance, enhance compliance, and improve resident safety.
17th July 2024
SWG Newsletter August 2024
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
28th June 2024
Why Space Management is Key for Estate Teams
Strategic space management is an essential skill for healthcare estate teams, as proved by our Kettering General Hospital Case Study.
26th June 2024
How to Use Tech to Support With Efficient Refurb and Refit Projects
How effective space management and new technology in the public sector drives efficiencies, compliance and sustainability.
17th June 2024
Service Works Global Appoints Nigel Robinson as UK General Manager
Service Works Global (SWG) has strengthened its senior leadership team by appointing Nigel Robinson as the new UK general manager.
7th May 2024
How to Utilise Technology to Achieve Sustainability Goals
We discuss how the strategic use of sensors, FM software, and IoT can help university estate teams drive sustainability on their campuses.
7th May 2024
Unlocking ESG Potential: Leveraging Technology in FM
We discuss the importance of ESG commitments, showcasing FM’s pivotal role in leveraging BIM to drive sustainability.
25th April 2024
Managing Matchday Maintenance
MCG and SWG discuss managing maintenance on event day, including the challenges, and offer advice on easing the burden on facility staff.
24th April 2024
SWG Turns 30 – A Journey Through the i-FM Archives
Leading UK journal i-FM delves into the archives to see what SWG’s story can tell us about how the FM market has changed over time, and where it is likely to head.
9th April 2024
Service Works Global Turns 30
Established in April 1994, the business has gone from strength to strength under CEO Gary Watkins, and with parent company Addnode Group since 2017.
8th April 2024
SWG Newsletter April 2024
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
2nd January 2024
Staying on Track – Using AI in Transport Hubs
Featured in PFM, Paul McCarthy, CTO at Service Works Global, discusses how Al is supporting asset maintenance at transport hubs.
2nd January 2024
Trends and Predictions for 2024
Hazel Bedson, Marketing Director at SWG discusses the trends and predictions for 2024 within the FM industry, including AI, IoT and Sensors.
20th December 2023
A More Efficient Care Home
Penny Brinsley discusses the implications of FM technology in efficient care home estate management including the use of AI to create better maintenance schedules.
18th December 2023
SWG Newsletter Q4 2023
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
4th December 2023
Software Solutions For Better Workplace Management
Account Director, Penny Brinsley, spoke to FM UK about how space management software can help FMs improve workplace management.
10th November 2023
Why FM Really Matters
Featured in PFM, Marc Watkins, our BDD, discusses how efficient facilities management is vital to employee experience and productivity.
2nd November 2023
Retrofitting BIM: Creating Better Buildings
Featured in Public Sector Build Journal, Marc Watkins, Business Development Director, discusses how retrofitting existing buildings with BIM technology can improve building capabilities and how it can help building owners during the RAAC crisis.
4th October 2023
Digital Dilemma
Featured in Facilities Management Journal, Paul McCarthy, CTO, discusses how FMs can determine which digital solutions are the right ones.
3rd October 2023
SWG Newsletter Q3 2023
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
8th August 2023
How To Manage Maintenance Requests On Event Days
Featured in Football & Stadium Magazine, Penny Brinsley discusses the challenges of managing maintenance requests on event days.
4th August 2023
Optimising Energy Management in Education Estates
Featured in Campus Estates Journal, learn how technology including CAFM, BIM and sensors can drive efficiency in energy management.
2nd August 2023
FM Clinic: Health and Safety
Penny Brinsley, Account Director, comments on what can be done to ensure good health and safety at work, featured in FMJ’s FM Clinic.
29th June 2023
How FMs Can Embrace Tech in the Era of Flexible Work
Samantha Fuller, International General Manager, SWG, discusses with FM Magazine how tech can help with a seamless transition to hybrid work.
27th June 2023
SWG Newsletter June 2023
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
13th June 2023
Protecting Historic Buildings with Digital Models
SWG share advice on how digital models of historic buildings can act as a back-up in the case of extensive damage and provide immediate benefits to building and facilities managers.
6th June 2023
Service Works Global Releases White Paper About the Steps to Creating a Smart Building
SWG have released a new white paper, The Art of the Possible, that details the seven steps to creating a smart building.
31st May 2023
How Wellness in the Workplace can be Supported by Smart Building Technology
Hazel Bedson, Marketing & Operations Director, SWG, discusses with Energy Manager Magazine how smart building technology can support wellness in the workplace.
9th May 2023
World FM Day 2023
This year’s World FM Day is all about ‘making a real difference’, where we will be celebrating Southern Health, Curtin University and the Nordic Museum.
5th April 2023
Work Permits and Compliance
SWG share advice on how a work permit solution can help with compliance.
30th March 2023
SWG Newsletter March 2023
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
8th March 2023
Digital Journey
SWG explore the benefits of digitalisation in the built environment and advise how FMs can start the digital journey as illustrated by two case studies.
8th March 2023
How can smart technology improve building efficiency?
SWG discuss how digital construction with BIM models and Digital Twins can improve building efficiency and help with sustainability goals.
23rd January 2023
How Virtual Models Can Benefit Multiple Workplace Departments
SWG offers advice on how virtual models can prove beneficial for different workplace departments, such as the marketing sector and FMs.
2nd January 2023
Addnode Group acquires FAST2 Affärssystem, which becomes part of SWG
Addnode Group announces that it today has acquired FAST2 Affärssystem AB (FAST2), one of Sweden’s leading suppliers of business systems for real estate companies, which becomes part of SWG.
7th December 2022
SWG Newsletter December 2022
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
11th November 2022
How Will CMMS Systems Advance to Assist FM Delivery?
We speak to FM Director magazine about how CMMS requirements have gone beyond purely asset management, with huge scope now for smart technology integration.
1st November 2022
Control Leads to Compliance for Dean Close School
Dean Close School share how they are using QFM to ensure their sites are running smoothly and cost effectively while maintaining compliance for the safety of staff and students.
25th October 2022
The Digital Twin Journey Webinar
Join SWG, the IWFM and Microsoft on 2 November for an hour’s webinar addressing the practical considerations of digital twins, and providing guidance for those looking to unlock the benefits.
20th October 2022
Leveraging Technology to build Sustainable Higher Education Estates
SWG shares insight on why successful implementation of CMMS software can help increase sustainability, with a focus on higher education institutions.
6th October 2022
Smart Buildings – How To Capture Data and Integrate systems
As smart buildings grow in popularity, the next hurdle for users to overcome is understanding what data is necessary to capture, how to utilise it, and how to integrate it with existing software.
3rd October 2022
How Virtual Models Can Be Used For FM
We speak to Facilitate magazine about how FM can play a valuable support role to marketing and IT when creating a virtual model of facilities.
28th September 2022
Digitising for Optimal Building Performance: SWG at the Smart Buildings Show
Speaking in the Connected Management theatre, SWG will be sharing expert insight into how FMs can optimise intelligent buildings using FM software and integration: making them more economical for owners as well as more functional and safer for occupiers.
20th September 2022
Service Works Global Recognised in the 2022 Gartner® IWMS Market Guide
Corporate real estate leaders can use insights from this IWMS market guide for capital project, space, building, sustainability and real estate portfolio management.
22nd August 2022
SWG Celebrates ISO and Microsoft Recertification
SWG celebrates renewing ISO 9001 (quality management) and ISO 27001 (Information security management) certifications, as well as its Microsoft Gold Partner status.
10th August 2022
How Technology Can Support Workplace Management
Gary Watkins, CEO at Service Works Global (SWG), explores how technology can help with space and workplace management in Tomorrow’s FM.
12th July 2022
Selecting and Implementing Tech in FM
SWG CEO Gary Watkins discusses with iFM some of the factors that must be considered before implementing new FM software.
6th July 2022
SWG Newsletter July 2022
SWG’s latest newsletter highlights our return to in-person events, new industry collaborations and complimentary FM and BIM resources.
6th July 2022
New Guide: Quick Good Practice Guide to Selecting FM Software
Different software has different strengths, so it’s important to find the one that meets your unique organisational requirements. Download this short guide for advice on the process.
27th May 2022
Improving Transparency in the Building Lifecycle
SWG Canada’s General Manager Kelly Widger discusses using BIM to improve transparency in the building lifecycle with magazine CFM&D.
14th April 2022
SWG recognised as Specialist IWMS Platform Provider
SWG’s QFM software has been recognised by Verdantix as the market leader for maintenance and asset management functionality.
8th April 2022
Creating Smarter Spaces at Total Facilities with SWG
Visit SWG at stand E8 for market-leading CMMS, BIM and PPP performance management software.
7th April 2022
SWG Newsletter April 2022
New FM resources for April: QFM software updates, case studies, webinars, events and articles.
4th March 2022
FM Tech Survey 2022 – Top Trends
Analysis of SWG’s FM Tech Survey 2022 in partnership with FMJ. Read about the top trends including space management, sustainability and visualisation.
25th February 2022
Enhancing Energy Management with CAFM
SWG’s CEO Gary Watkins speaks to Maintenance and Engineering magazine about how CAFM is helping organisations improve their energy management.
15th February 2022
Educational FM Insight from Dean Close School
Read how prestigious UK day and boarding school is using QFM software to improve compliance, reduce costs and manage work more effectively.
28th January 2022
The Role of BIM and Digital Twins in the Repurposing of Workplaces
How technologies such as BIM and digital twins can provide an all-important factual grounding for workplace change strategies.
17th December 2021
SWG Newsletter December 2021
With the holidays fast approaching, read our final update for the year on our achievements in 2021.
14th October 2021
Helping Universities Bridge the Finding Gap
Read SWG’s guidance to help facility management teams meet the challenges in maintaining campuses on limited resources and getting ready for the 2022 intake.
5th October 2021
Service Works Global Newsletter 2021
We’re pleased to share an update on how Service Works Global is working to help facilities management professionals across the world.
5th October 2021
Service Works Global Again Recognised With ISO 27001 and ISO 9001 Certifications
Despite a challenging year for so many, Service Works Global has again achieved ISO certification for exceptional information security (ISO 27001) and quality management (ISO 9001).
3rd August 2021
Making Data Work Harder for FM – How to Transition from Spreadsheets to CMMS Software
This guide provides tips on what to consider before CMMS purchase and the steps involved in getting a new system successfully up and running.
21st June 2021
Building Lifecycle Management for FM eBook
‘Building Lifecycle for FM: Maximising Your Building’s Potential in the Operational Phase’ is the latest eBook from SWG and includes articles from industry experts.
11th June 2021
SWG Newsletter June 2021
We’re pleased to share with you an update in this newsletter below on how Service Works Global is working to help facilities management professionals across the world.
7th June 2021
QFM and Aged Care: Investigating the Royal Commission’s Report
SWG has published a new guide looking at the challenges that aged care FM teams face and how a CMMS like QFM software makes it easier to respond to them.
1st June 2021
QFM Software Supporting the National Oceanography Centre
Read how NOC is using QFM CMMS software to manage assets, maintenance and bookings, as well as helping maintain ISO compliance.
11th May 2021
Mighty FM and PPP Performance Management with QFM
How service provider Mitie is using SWG’s QFM software to manage FM across 32 education and healthcare PPP contracts.
16th March 2021
Technology ‘Need to Knows’ for the Modern FM
Based on the questions we’re asked most often, the Guide covers an overview of asset management, building information modelling (BIM), sensors and CMMS.
19th February 2021
Southern Health NHS Foundation Trust – Leveraging QFM Software to Support Estate Services
How Southern Health NHS Foundation Trust chose QFM CMMS software to help ensure the ongoing provision of high-quality health services.
21st October 2020
Digitising Existing Buildings – New Webinar Series
Why digitise? The industry is moving towards reliance on digital information – join our webinars to learn how you can digitise your buildings.
13th July 2020
Australia More IoT Focused Than International FM – New Research Released
The results of this year’s FM Tech survey have been insightful, particularly in showing the similarities and differences in FM across the world.
2nd July 2020
Service Works Global Extends Market Share With Addition of Excitech’s CAFM Business
Excitech, an Addnode Group company and the UK leader in technology and services for the construction and manufacturing sectors, today announced it will be transferring its CAFM business unit to Service Works Global.
1st July 2020
Service Works Global Awarded ISO Accolade for Quality and Information Security
Service Works Global has again been awarded ISO certifications 9001 for quality management, and 27001 for information security management.
13th May 2020
Returning to Work Safely with SWG
SWG announces launch of three new software applications specifically to help organisations smoothly plan and manage a return to work in compliance with new COVID-19 health and safety requirements.
18th February 2020
Tech in FM Survey – Have Your Say and Win $500
Service Works Global launches the FM Tech Survey 2020 in partnership with leading journals to assess the landscape of the rapidly evolving industry.
5th February 2020
Hot Property for Real Estate Management
Read how BNP Paribas Real Estate, Europe’s leading property manager uses QFM CMMS software to manage the performance of its 600 UK properties.
4th November 2019
Are You Ready For BIM? New Guidance Released by SWG
SWG has authored a new white paper that will help facilities managers understand if BIM is right for their organisation, and how to undertake the process.
22nd October 2019
BIM: The Great FM Divide
Gary Watkins, CEO of SWG, provides an update on building information modelling (BIM) and looks at the new technology that’s making it easier for FMs to use.
11th September 2019
Demystifying BIM – Register for the Webinar
Service Works Global announces the return of its successful webinar sessions to discuss the benefits that BIM (building information modelling) brings to FM and how BIM works in practice with live demonstrations by industry experts.
6th September 2019
Service Works Global Awarded Double ISO Accreditation for Third Year Running
SWG has once again been awarded ISO accreditation for its information security and quality management, proving the company’s continued strength and reliability in its software, services and operations.
4th July 2019
SWG Unveils New BIM Tech at Facilities Show
Service Works Global debuted its new virtual reality (VR) BIM tool at Facilities Show, which allows visitors to ‘walk though’ a building using a VR headset.
10th June 2019
New e-Book Provides Crucial Insight Into BIM
Service Works has introduced its new BIM e-Book which discusses the present and future roles of BIM for FM.
30th April 2019
Pymble Ladies’ College Incorporate QFM Software
How Pymble Ladies’ College is using our QFM app to improve FM across its 55-acre site
19th March 2019
5 Reasons Why FM is Not Just an “Operational Expense”
Featured in FM Magazine, SWG discuss why FM is not just an ‘operational expense’, and why board executives must recognise the value the FM profession brings.
13th March 2019
Better with BIM
BIM is growing in importance throughout Australia and 52% of FM professionals believe it will be a key technology. Ask SWG about QFM BIM Software at Total Facilities 2019.
22nd February 2019
New Case Study – Plenary and Queensland Schools
How Plenary Schools is managing 10 new schools across Queensland using Service Works’ software, improving reporting, transparency and usability.
8th February 2019
Supporting Aged Care Through Technology-led FM
Aged care facilities are in danger of failing our elderly at a time when more of the population than ever is greying – Samantha Fuller talks to Facility Perspectives magazine on how FM technology can help.
8th February 2019
SWG Live at Total Facilities 2019
The SWG team will be showcasing QFM and P3rform software to demonstrate how FMs can achieve high performing facilities with a return on investment of less than 18 months.
5th December 2018
Service Works Global Announces Further Expansion in FM and PPP Arena
Service Works Global (SWG) announces merger with the FM division of its Scandinavian sister company, Symetri.
1st October 2018
Latest QFM Release
QFM’s new features have been developed to streamline visitor bookings and support asset management processes.
25th September 2018
New PPP Case Studies – Single LEAP and Eastern Goldfields Regional Prison
Two new case studies looking at how SWG clients use P3rform to manage their PPP O&M projects are now available online.
30th August 2018
Latest QFM Release
The latest version of QFM includes a range of new features to streamline facilities operations.
25th May 2018
SWG Solves the Challenges of Complex Linear Assets with New Release
SWG has announced the release of pioneering new software functionality to improve the reliability, safety and cost of infrastructure networks.
17th May 2018
QFM Online Demonstration – APAC
Have you seen what’s new in QFM? Sign up for our complimentary 30 minute webinar for a demonstration of how our new functionality can make your life easier. The webinar will include: Asset lifecycle Linear asset management BIM Mobile app configuration and customisation Demos will run daily from Monday 21 May to Thursday 24 May […]
17th May 2018
QFM Express Training June – APAC
Following the successful introduction of online QFM training for our existing clients, SWG is offering new dates and courses for June.
28th March 2018
QFM User Group – Asia Pacific
We would be delighted if our clients can join us on the morning of Thursday 12th April for our QFM User Group Conference, including a networking lunch.
28th February 2018
Stay at the Forefront of FM Innovation – Service Works Global at Total Facilities 2018
SWG will be joining a league of innovators exhibiting at Australia’s leading facilities and workplace event, Total Facilities: 18th – 19th April 2018.
25th January 2018
How is Technology Affecting FM? SWG and FMJ Launch New Survey
Your responses to this survey will help to provide analysis and insight into the use of technology within the FM industry, so your input is vital.
29th November 2017
Top Tech Trends for FM – 2018
Service Works Group (SWG) takes a look at the technology trends and advances facilities managers can expect in 2018 and beyond.
28th November 2017
A Quick Guide to Sensors – New White Paper
SWG has published a new white paper to assist FMs looking to make the transition to using sensors in their facilities.
20th November 2017
Forward With BIM
The value of BIM to facilities management is becoming more widely understood – SWG’s CEO discusses BIM with FMJ.
9th November 2017
Corporate Office FM Specialist, Anabas, Selects QFM Software
Leading FM specialist, Anabas, has contracted with SWG to implement a fully integrated suite of web-based management software tools, providing unparalleled control and monitoring of its facilities and operations.
8th November 2017
Webinar – Selecting FM Software – BIFM & SWG
Hosted by BIFM and Service Works Group, this webinar will explain the essentials for planning, selecting and implementing a new FM software application.
6th November 2017
BIFM Partners With SWG to Launch Good Practice Guide
The BIFM has published a revised Good Practice Guide to Selecting FM Software, in partnership with software specialist, Service Works Group.
1st August 2017
Addnode Group Acquires Service Works Group
With over 1,000 client sites across the globe, SWG will continue to design, develop and support QFM and P3rform, its market leading Facilities Management and PPP performance software applications, across the globe.
11th July 2017
Mobile, Automation and AI at Facilities Show 2017
Watch a video of Service Works Group at Facilities Show 2017 and catch up on the latest FM technology trends.
9th May 2017
Stay Updated With the Latest FM Technology Trends by Visiting SWG at Facilities Show 2017
Service Works Group will be exhibiting again this year on stand R700, showcasing QFM software, our marketing leading CAFM application.
18th April 2017
Verdantix Names Service Works as a Smart IWMS Innovator
Service Works Group has been named as a top innovator by independent research and consultancy firm, Verdantix, in its new report “Smart Innovators: Integrated Workplace Management Systems”.
16th February 2017
Service Works Welcomes New Group CIO to Board
Service Works Group has announced the appointment of new board member, Richard Newell, as Group Chief Information Officer.
8th February 2017
SWG Supporting Digital Transformation in FM
Service Works Global is proud to be sponsoring the Digital Technology sessions at the FMA’s National Summit in Sydney – ‘Supporting Digital Transformation in FM’
20th December 2016
Service Works Group Supports The Stoddart Review
Service Works Group is proud to announce that is has become a supporting organisation for the Stoddart Review, which was established to bring together the thoughts of business leaders and world-leading thinkers in the provision of high performing workplaces.
28th October 2016
Service Works Global Appoints New General Manager
“Kyle’s diverse technical expertise and his holistic viewpoint make him the ideal candidate to head our Canadian operation; we are confident of the future of the business under his remit.”
24th October 2016
Top Tech Trends for FM – 2017
Service Works predicts ten technology trends that facilities managers can expect to plan for in 2017, including mobile, IoT and wearables for FMs.
14th October 2016
Service Works Group Continues International Expansion with Opening of New Offices in Sydney
Service Works Group (SWG), international P3 performance delivery and facilities management software provider, has announced the opening of its new offices in Sydney.
21st September 2016
Service Works Awarded Prestigious ISO Certifications for Information Quality & Data Security
Service Works has been awarded ISO 9001 and ISO 27001 certifications for its commitment to excellence in quality management systems and information security management.
9th September 2016
Optimising Healthcare Facilities With Technology
Transform your estates management with proven examples of best practice from healthcare trusts and hospitals across the world – book now for this event in London.
1st September 2016
QFM Achieves Olympic Standard at the Pan Am Games
Case study: how QFM software helped to provide seamless delivery of services at the Pan Am Games, resulting in Olympic standard facilities management.
13th July 2016
Video: Service Works Discusses FM Trends at the Facilities Show 2016
Service Works’ Director Mark Kirkham speaks to PFM at the Facilities Show about how FM technology such as Self-Service and QFM Mobile can help meet the growing demands of the FM sector.
16th June 2016
Facilities Show – VIP Access for Clients
Next week, Service Works will be exhibiting at the Facilities Show in London’s Excel Centre, where we’ll be demonstrating the latest web and mobile enhancements to QFM Software on stand N1300. If you are also planning to attend the event, we would be delighted to meet with you there. As a valued client, we also would like […]
26th May 2016
Optimising Health Facilities with QFM, Wednesday 15th June, Royal Hospital of Neuro-disability
We are pleased to announce that on Wednesday 15th June 2016, we will be hosting an event for a select number of our healthcare clients, providing an opportunity to learn more about technological FM innovation, as well as the latest functionality in QFM and global best practice from some of our largest international healthcare clients. If […]
20th April 2016
QFM User Group – Sharing Best Practice and New Functionality
Clients from across Australia both gathered in Melbourne and dialled in for Service Works’ QFM User Group on Friday 8th April. Read an overview of the meeting and request more information.
10th March 2016
How is Technology Affecting Facilities Management?
Technology in facilities management- how will 2016 compare to previous years? See our current insight and take our new FM Software Survey to be in with a chance of winning £500 in vouchers.
16th February 2016
Survey by i-FM and Service Works Group Aims to Provide Insight into FM Software Use in the UK
A new survey by leading FM news service, i-FM, and Service Works Group aims to provide insight into FM software usage across the UK.
3rd February 2016
CMMS: Top Five Reasons to Implement a System
Top 5 Reasons to Implement CMMS (computerised maintenance management system) software, including short term benefits and long term ROI.
16th December 2015
Infographic: FM Trends in 2016 and Beyond
Following an industry survey looking at FM Trends for 2016, Service Works has produced an infographic to analyse the results.
9th December 2015
Service Works’ White Paper Helps FMs Bridge the BIM & CAFM Gap
Service Works Group has released a new white paper to help FMs embrace the technology by providing an overview of BIM in relation to FM.
30th November 2015
QFM Software Serves the New South Wales Parliament
As published in the November issue of Facility Management magazine, this article explains how QFM Software from Service Works Group has enabled the Parliament of New South Wales to streamline maintenance job-logging processes, create efficiencies and ensure complete FM auditability.
27th November 2015
How FMs use Technology will be the Biggest Challenge in 2016 and Beyond
At one of the UK’s biggest FM webinars this year, jointly hosted by FM software provider Service Works Group and the Facilities Show, a panel of leading lights from the FM profession explored what the future holds for the FM industry in 2016 and beyond.
23rd November 2015
Videos: FM Trends in 2016
In a series of short videos, Andrew Wilkinson, Strategy and Marketing Director of Sodexo and Mark Kirkham, Director of Service Works briefly address some of the issues that will affect Facilities Management in 2016.
11th November 2015
Live Webinar: What’s Trending in FM in 2016, 25th November 2015 @ 11am
A webinar to explore what the future holds for the FM industry in 2016 and beyond, jointly hosted by Service Works Group and Facilities Show, will take place at 11am on Wednesday, 25th November 2015.
20th October 2015
Glasgow Caledonian University Takes Control of FM With New Technology
One of Scotland’s largest universities, has selected Service Works Group’s QFM facilities management software, and is using latest technology to give the maintenance team and end-users increased control and visibility of maintenance tasks at the facility.
9th October 2015
Top 10 Emerging Tech Trends for FMs in 2016
Service Works Group (SWG) has released its top 10 predictions in FM technology trends for 2016 and what these mean for facilities managers to remain competitive and relevant as the industry adapts to meet changes in standards and growing demands.
19th August 2015
Turning to FM Technology to Break Out of the ‘Cells’
In this article, Service Works explain why it is increasingly important to reduce reliance on Excel spreadsheets and move towards more reliable software.
24th July 2015
Smarter Working
In this feature FMJ asks Service Works whether a truly complete mobile solution is feasible in the near future, and whether this could herald the end of the office
23rd July 2015
Survey Reveals Industry Need for Clear Long-Term Vision of the Benefits of FM Software
A recent survey conducted by Service Works Group and the Facilities Show reveals the need to cut through the jargon to reveal the benefits of FM software.
14th July 2015
Video: Service Works Demonstrates FM Software Innovation at the Facilities Show 2015
In this short video, Mark Kirkham, Director of Service Works, discusses the company’s latest innovations at the Facilities Show 2015.
25th June 2015
Panel Debate Predicts Future of FM Technology in the Workplace
A panel of technology experts at this year’s Facilities Show considered how technology will continue to improve the way our workplaces work.
19th June 2015
Schooled in Service
This article examines how QFM Software from Service Works Group has played a vital role in enhancing service delivery at ACS International Schools in London.
9th June 2015
FM Software – Can it Unleash the Industry’s Future Potential?
Join the UK’s leading FM technology companies at the Facilities Show to discuss the future of FM software and how it can give your organisation competitive advantage.
11th May 2015
Service Works to Showcase Mobile and Self-Service FM Software at the Facilities Show
Service Works will be demonstrating the latest self-service and mobile enhancements to its flagship facilities, estates and workplace management software, QFM, at the Facilities Show.
9th April 2015
Good Practice Guide to Selecting FM Software
Published by the BIFM in collaboration with Service Works, the guide provides information about the critical issues involved in selecting and implementing a software solution for FM and looks at key technology trends that may influence the decision-making processes.
27th March 2015
The FM Challenge in Education
From leadership and management to technical and compliance knowledge, the key role of the facilities manager in education is the topic of the BIFM Education Special Interest Group event on Wednesday 15 April.
16th March 2015
The Future of Everything
Service Works takes part in an article by FMJ (Facilities Management Journal), asking what industry experts think the workplace of twenty years will look like, and what role CAFM will play.
5th February 2015
Buying Power: Guiding FMs Through the Maze of Choosing Software
A new guide from Service Works aids Facilities Managers in selecting an FM software tool and preparing a comprehensive and compelling business case.
12th January 2015
SWG Wins Contract to Supply FM Software to South Essex College
Service Works Group (SWG) has won a contract to provide its award-winning FM software solution, QFM to South Essex College of Further and Higher Education.
10th December 2014
Survey to Build a Picture of FM Software Usage
The Facilities Show, in collaboration with international FM software provider Service Works Group, is conducting the latest UK FM Software Survey which aims to provide the most complete and thought-provoking picture of how technology is impacting the profession.
26th November 2014
Mastering Facilities Management at Edith Cowan University
This article examines how Edith Cowan University manages the renewal and expansion of its estate. The University recognises the importance of maintaining its facilities in order to remain at the forefront of academic and research excellence. It uses QFM Software to manage its buildings and services and the product’s inbuilt reporting to identify trends and drive strategy.
21st November 2014
Stepping Up Your Performance Management
This article, based on Service Works’ white paper ‘Performance Excellence in Maintenance Management’, looks at the importance of demonstrating good performance and the measures that maintenance teams can implement to improve operational output.
9th October 2014
Webinar Reveals Insight into FM Performance
A recent webinar hosted by Service Works and the Facilities Show revealed valuable insights into how FM performance is measured across the industry. The statistics address topics including the usage of SLAs and KPIs, input and output specifications, and the usage of technology to manage performance.
7th October 2014
Mindful of the Future
Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.
1st August 2014
FM Software Acronyms Poll Reveals Confusion
A recent poll by Service Works revealed that the numerous acronyms used to describe FM software are causing confusion. A variety of different terms, including CAFM, CMMS, IWMS and MMS are used, but many believe that they all offer broadly similar functionality.
13th July 2014
Taking to the Skies
A case study of Monarch Aircraft Engineering’s aircraft hangar in Birmingham, the maintenance of which is managed using QFM software from Service Works. To view this article as a PDF click here. July 2014 Taking to the Skies Birmingham Airport has ambition, the most prominent symbol of which is Monarch Aircraft Engineering’s (MAEL) massive aircraft […]
1st July 2014
The Ostrich Dilemma
In this PFM cover story, FM industry experts discuss the importance of Building Information Modelling (BIM) and the importance of generating awareness.
1st May 2014
The Way of the Future
Mark Kirkham, Director of Service Works and FM industry experts discuss the benefits, limitations and future of mobile devices for facilities managers.
1st March 2014
Empowering the Customer Through Self-Service Technology
Service Works’ CEO, Gary Watkins, discusses how self-service technology is revolutionising customer service in the FM industry, the benefits it offers and how to market self-service to ensure effective adoption.
1st February 2014
On the Move
FM software expert Service Works Group’s managing director Gary Watkins explains how facilities professionals can work more effectively and efficiently using mobile technology in this edition of FMJ.
1st February 2014
Transforming FM with Mobile Technology
Gary Watkins, CEO of Service Works, explores how the revolution of mobile technology benefits the FM industry by allowing FMs to work flexibly and remotely; reducing costs, improving productivity and service levels.
20th January 2014
Big Data – Big Impact
Gary Watkins, Service Works’ CEO explains how FM data enables informed decisions in this article discussing how important FM data is in strategic property decisions.
1st January 2014
Software Systems Are Go
Exploring The BIFM Good Practice Guide to Selecting FM Software, written by Annie Gales, Director of Service Works, this article in FMJ explains how to choose software, prepare an effective business case and implement IWMS technology.
1st January 2014
Making a Mark on FM
Mark Kirkham, Director of Service Works, and other leading industry experts discuss the importance of benchmarking to compare and improve FM operations, provide advice for undertaking accurate benchmarking and address the challenges involved.
1st September 2013
Effective Asset Management for Facilities Managers
Gary Watkins, CEO of Service Works discusses the importance and benefits of having a comprehensive asset management strategy.
28th September 2022
SWG Newsletter September 2022
SWG’s latest newsletter highlights our focus on cyber security, ISO certification renewal and upcoming presentation at the Smart Buildings Show.
28th September 2022
How to Ensure Your Facility is Making the Most of its Smart Technology
We recently spoke to the journal PFM on the subject of how FMs must prove that the technology used to run their facilities is working to provide the best outcomes.
27th July 2023
SWG celebrates the Renewal of ISO 9001 and ISO 27001 certifications
SWG celebrates renewing ISO 9001 (quality management) and ISO 27001 (Information security management) certifications.
1st June 2020
Managing Site-Wide Health and Safety with QFM
How creating schedules by location, rather than asset, can help FMs manage health and safety across their site.
7th October 2014
Mindful of the Future
Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.
1st September 2013
Effective Asset Management for Facilities Managers
Gary Watkins, CEO of Service Works discusses the importance and benefits of having a comprehensive asset management strategy.
